Customer Success Manager
Current
Mar 2024 - Present
AeroLeads people directory · profile
Diego Acosta Email & Phone Number
Customer Centric & Data Driven | CSM | MySQL | Sales Operations Aspirant
at
Diligent
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Centric & Data Driven | CSM | MySQL | Sales Operations Aspirant
Location
Guadalajara, Mexico Metropolitan Area, Mexico
Company size
Who is Diego Acosta? Overview
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Quick answer
Diego Acosta is listed as Customer Centric & Data Driven | CSM | MySQL | Sales Operations Aspirant at Diligent, a company with 916 employees, based in Guadalajara, Mexico Metropolitan Area, Mexico. AeroLeads shows a matched LinkedIn profile for Diego Acosta.
Diego Acosta previously worked as Customer Success Manager at Diligent and Growth Manager at Paystand. Diego Acosta holds Especialidad, Entrepreneurship from Hogeschool Inholland / Inholland University Of Applied Sciences.
Company email context
Email format at Diligent
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Diligent
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Profile bio
About Diego Acosta
I'm a Customer Centric Professional with 5+ years of experience managing business development and its processes, growth, and customer success initiatives. Proficient in MySQL at analyzing big chunks of data and using tools like Excel (Pivoting, vlookups and formulas) to generate valuable insights in decision-making regarding gaps and opportunities. Interested in diving into the Sales Ops world by putting my technical and business acumen at the service of others. Willingness to learn new technologies and increase my tech stack knowledge.
Current workplace
Diego Acosta's current company
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Diligent
6 roles
Diego Acosta work experience
A career timeline built from the work history available for this profile.
Growth Manager
Accomplishments:1. Grew 10X transaction volume of customers (Key Indicator of usage & success of customers) in 6 months through data review, customer feedback, SEO strategies, marketing automation and designing & implementation of Go-to-Market programs.2. Reduced churn rate from 20% to 10% by streamlining and improving Sales Operations & Email Marketing.
May 2023 - Aug 2023
Growth Analyst
- Attracting and moving leads through funnel for a use based SaaS product.- Created outbound campaigns based on a value selling framework.- Customer Success strategies to activate users and get them to use the free product through value selling, data analysis and email marketing.- Customer feedback calls (discoveries) to understand their current process.
May 2022 - May 2023
Business Development Rep
Paystand is rebooting the commercial financial system to create a new era of digital commercial payments. Enabling companies to grow without been penalized by transaction fees that only benefit intermidiaries #paperless #zerofees
May 2021 - May 2022
Inside Sales
As an Inside Sales Rep I had to: - Follow up on incoming leads.- Maintain long term relationships with clients.- Cold call approach to new companies in the region.- Customer Interactions from face-to-face, email and phone.- Analyzing customer needs and searching for the right products and suppliers for those needs. - Working alongside Imp/Expt dept. to.
Jul 2016 - Dec 2020
Promotion Representative
Public Relations and Marketing Campaigns in different cities around the world. Communication with local media, governments, universities, NGOs, sponsors, etc. Planning of logistics events for a group of 100 international members, together with collaborators of different nationalities.
Jun 2015 - Jul 2016
Team & coworkers
Colleagues at Diligent
Other employees you can reach at diligent.com. View company contacts for 916 employees →
AR
Alex Richards
Colleague at Diligent
Vancouver, British Columbia, Canada, Canada
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KU
Keshava Upendra
Colleague at Diligent
Bengaluru, Karnataka, India, India
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BA
Blake Artwell
Colleague at Diligent
Washington, District Of Columbia, United States, United States
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BB
Barbara Benedek
Colleague at Diligent
Budapest, Budapest, Hungary, Hungary
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MH
Mark Hamori
Colleague at Diligent
Budapest, Budapest, Hungary, Hungary
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JM
Julia Manchin
Colleague at Diligent
Budapest, Budapest, Hungary, Hungary
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CS
Cian Staunton
Colleague at Diligent
Galway, County Galway, Ireland, Ireland
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DF
Demeter Fogarasi
Colleague at Diligent
Budapest, Budapest, Hungary, Hungary
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GI
Geeda I.
Colleague at Diligent
Coquitlam, British Columbia, Canada, Canada
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NP
Nicole Perry
Colleague at Diligent
Vancouver, British Columbia, Canada, Canada
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Alex Richards
Colleague at Diligent
Vancouver, British Columbia, Canada, Canada
View →
KU
Keshava Upendra
Colleague at Diligent
Bengaluru, Karnataka, India, India
View →
BA
Blake Artwell
Colleague at Diligent
Washington, District Of Columbia, United States, United States
View →
BB
Barbara Benedek
Colleague at Diligent
Budapest, Budapest, Hungary, Hungary
View →
MH
Mark Hamori
Colleague at Diligent
Budapest, Budapest, Hungary, Hungary
View →
JM
Julia Manchin
Colleague at Diligent
Budapest, Budapest, Hungary, Hungary
View →
CS
Cian Staunton
Colleague at Diligent
Galway, County Galway, Ireland, Ireland
View →
DF
Demeter Fogarasi
Colleague at Diligent
Budapest, Budapest, Hungary, Hungary
View →
GI
Geeda I.
Colleague at Diligent
Coquitlam, British Columbia, Canada, Canada
View →
NP
Nicole Perry
Colleague at Diligent
Vancouver, British Columbia, Canada, Canada
View →
2 education records
Diego Acosta education
Especialidad, Entrepreneurship
Licenciatura, International Business Management
FAQ
Frequently asked questions about Diego Acosta
Quick answers generated from the profile data available on this page.
What company does Diego Acosta work for?
Diego Acosta works for Diligent.
What is Diego Acosta's role at Diligent?
Diego Acosta is listed as Customer Centric & Data Driven | CSM | MySQL | Sales Operations Aspirant at Diligent.
Where is Diego Acosta based?
Diego Acosta is based in Guadalajara, Mexico Metropolitan Area, Mexico while working with Diligent.
What companies has Diego Acosta worked for?
Diego Acosta has worked for Diligent, Paystand, Coast Aluminum, and Up With People.
Who are Diego Acosta's colleagues at Diligent?
Diego Acosta's colleagues at Diligent include Alex Richards, Keshava Upendra, Blake Artwell, Barbara Benedek, and Mark Hamori.
How can I contact Diego Acosta?
You can use AeroLeads to view verified contact signals for Diego Acosta at Diligent, including work email, phone, and LinkedIn data when available.
What schools did Diego Acosta attend?
Diego Acosta holds Especialidad, Entrepreneurship from Hogeschool Inholland / Inholland University Of Applied Sciences.
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