Diego Aguiar Email & Phone Number

Rio De Janeiro, Rj, Br

Rio De Janeiro, Br

𝗖𝗼𝗻𝘁𝗲𝘅𝘁:Technology Startup in the Education Sector - EdTech. A pioneering technology startup specializing in vocational guidance for high school students, facilitating career decision-making and offering scholarship opportunities for higher education. 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:- Led technology and product teams, resulting in streamlined development processes and effective maintenance of the platform. Developed the platform using Typescript, Nextjs, React and Nodejs.- Planned product strategy, go-to-market plans, and roadmap development, driving a 800% user growth within the second year.- Actively participated in investment rounds, effectively presenting to angel investors and venture capitalists.- Developed and implemented advanced analytics tools, leading to data-driven decision-making and a 20% increase in user engagement.- Spearheaded partner integration and user experience enhancement with Single Sign-On.- Used to distribute the work as follows: 20% of the time on strategic themes, 30% on tactical themes, and 50% on operational themes (hands-on development)𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀:- Backend: Typescript, Node.js, Next.js, React Query, Prisma ORM- Frontend: React.js, Shadcn, Material-UI, TailwindCSS- DevOps (CI/CD): Kubernetes, Azure, Azure CDN, GitOps, ArgoCD, Sentry, Jira- Data: PostgreSQL, PowerBI, Python, Excel

São Paulo, Sp, Br

𝗖𝗼𝗻𝘁𝗲𝘅𝘁:As a manager in a consulting firm, my focus was on driving significant results through the end-to-end management of key digital transformation and automation projects in the telecommunications sector. I led diverse and multidisciplinary teams, enabling them to generate the best possible results in different project environments. My technology background, approach and understanding of the sector were instrumental in delivering impactful outcomes for clients.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:- Managed the end-to-end process of 4 major digital transformation and automation projects in key clients of the telecommunications sector, from initial mapping to revenue recognition.- Led multidisciplinary teams of approximately 12 professionals (9 software engineers and 3 PMs) across strategy & consulting, technology, significantly contributing to strategic client areas.- Met and exceeded internal targets related to chargeability, margins, revenue, hiring, and talent retention.- Played an active role in strategic discussions within the Strategy and Consulting division, focusing on the telecommunications and high-tech business unit.𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀:- Powerpoint / Excel / PowerBI- Java (Spring boot, Hibernate, JSF, Bootstrap)- Javascript (React)- Oracle SQL / PLSQL / PostgreSQL- JIRA / Scrum- Bizagi (BPM)

São Paulo, Sp, Br

𝗖𝗼𝗻𝘁𝗲𝘅𝘁:Specialized in leading comprehensive digital transformation initiatives. The approach was centered on enhancing systems, streamlining integration, and automating processes to drive cost efficiency. Managed diverse teams across functional areas, demonstrating versatility and strong leadership skills. My efforts were crucial in co-creating with client leadership towards achieving strategic objectives and key results.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:- Led end-to-end digital transformation projects, focusing on system improvements, integration, automation, and efficient process mapping to significantly reduce costs.- Managed multidisciplinary and diverse teams, effectively working across different functional areas such as Legal, Logistics, Finance, and B2B (Corporate).- Supported client leadership, including managers and directors, in implementing necessary changes aligned with their Objectives and Key Results (OKRs), thereby achieving the desired outcomes.

Rio De Janeiro, Rio De Janeiro, Br

𝗖𝗼𝗻𝘁𝗲𝘅𝘁:As a Project Manager at TV Globo, I was responsible for the technological advancement and restructuring of the Drama Studios (MG1). My responsibilities included comprehensive budget management, ensuring timely and efficient project execution, and maintaining strong relationships with various stakeholders to achieve the set objectives.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:- Played a crucial role in the technological update and restructuring of TV Globo's Drama Studios (MG1), managing a substantial budget of approximately 11 million BRL.- Demonstrated project management skills in setting and meeting project expectations, timeline oversight, acquisition control, and supplier management.- Engaged effectively with stakeholders throughout the project, ensuring clear communication and alignment with project goals.𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀:- Powerpoint / Excel - MS Project- Jira / Scrum

São Paulo, Sp, Br

𝗖𝗼𝗻𝘁𝗲𝘅𝘁:Leveraged automation and system integration to optimize call center operations for a key telecom client.By leading two specialized squads, was able to implement effective solutions and provide continuous support, generating cost savings and operational improvements.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:- Focused on automation and system integration to enhance call center operations for a major telecom client, resulting in a significant reduction of churn and operational costs.- Led two dedicated squads, one for implementation and another for ongoing support, successfully achieving a cost reduction of approximately 3.5 million BRL.

São Paulo, Sp, Br

𝗖𝗼𝗻𝘁𝗲𝘅𝘁:As a specialist in custom-developed solutions, my focus was on automation and system integration for clients, primarily using mainframes. My role involved significant project management and communication skills, ensuring effective rollout and user training across multiple regions. I played a pivotal role in enhancing key metrics and financial outcomes in various projects, demonstrating my capability in driving operational efficiency and cost-effectiveness.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:- Specialized in implementing custom-developed solutions focusing on automation and system integrations, particularly with mainframes.- Successfully managed the rollout of these applications across 6 states in Brazil, overseeing the training and skill development of over 1500 users.- Acted as a key intermediary between the internal technical team and clients, ensuring smooth communication and project alignment.- In the Rentabilização project, played a central role in driving an increase in Average Revenue Per User (ARPU) and Net Promoter Score (NPS), along with reducing Average Handling Time (AHT).- At the Operations Center project, effectively monitored and analyzed metrics such as AHT, adherence, and service level, leading to significant improvements.- The initiatives I led resulted in a financial benefit of approximately 2.4 million BRL through cost avoidance and reduction of Full-Time Equivalents (FTEs).

São Paulo, Sp, Br

𝗖𝗼𝗻𝘁𝗲𝘅𝘁:As a Senior Software Engineer, I spearheaded a team focused on advanced Java development in the entire development lifecycle, emphasizing quality and efficiency. My leadership was pivotal in navigating complex development challenges and upholding software development standards.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:- Developed a solution that is used by over 3000 daily active users. This solution integrates multiple client applications to assist call center operators in understanding and addressing client needs more effectively.- Led a development team specializing in Java (Spring Boot, Hibernate, Selenium, JSF), JavaScript, and SQL.- Managed the full development lifecycle, including planning, coding, reviewing, and deploying.- Guided the team through complex development processes, ensuring high-quality outcomes and adherence to best practices in software development.

São Paulo, Sp, Br

𝗖𝗼𝗻𝘁𝗲𝘅𝘁:As a Fullstack developer, I played a key role in developing versatile software solutions. My work involved automating mainframe applications and enhancing call center operations, utilizing my broad skill set in Java, SQL, and JavaScript.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:- Proficient in Java, PL/SQL, Oracle SQL, JavaScript, and AutoIt, contributing to both backend and frontend development.- Created applications to optimize call center operations in a major telecom client in Brazil.- Developed Java libraries to automate mainframe applications (COBOL)

Mortsel, Be

𝗖𝗼𝗻𝘁𝗲𝘅𝘁:Healthcare company, in a growth strategy in Brazil. I was responsible for the support of legacy applications and also acting as key role executing ETL processes and improve it to a better performance.𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀:- Java- SQL- Tableau / Qlikview- Excel

Post Graduation, Technology Applied To Education

Bachelor'S Degree, Analysis And Systems Development

Bachelor'S Degree, Computer Science

Cto Mentorship