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Diego Rivera Email & Phone Number
Sr. Enterprise Solutions Consultant
at
Five9
1 work email found
@heardandsmith.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Sr. Enterprise Solutions Consultant
Location
San Antonio, Texas, United States
Company size
Who is Diego Rivera? Overview
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Quick answer
Diego Rivera is listed as Sr. Enterprise Solutions Consultant at Five9, a company with 2950 employees, based in San Antonio, Texas, United States. AeroLeads shows a work email signal at heardandsmith.com and a matched LinkedIn profile for Diego Rivera.
Diego Rivera previously worked as Enterprise Solutions Consultant at Five9 and System Administrator at Heard & Smith, Llp. Diego Rivera holds Master, Electrical And Computer Engineering from University Of Kentucky.
Company email context
Email format at Five9
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*@heardandsmith.com
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AeroLeads found 1 current-domain work email signal for Diego Rivera. Compare company email patterns before reaching out.
Profile bio
About Diego Rivera
IT professional with a master’s in Computer Engineering and 15 years of hands-on experience, in installing, maintaining, and configuring mission-critical applications across Contact Center, Banking, and Professional Services markets. Bilingual (English/Spanish) engineer with a proven track record of promotions based on high performance and initiative to improve and implement new processes for positive daily interactions between customers and business. An ideal mix of technical, collaborative, and communication skills for best results with customers and internal management. Easily and quickly excels in new technologies and environments.
Listed skills include Voip, Linux, Cloud Computing, Microsoft Sql Server, and 18 others.
Current workplace
Diego Rivera's current company
Company context helps verify the profile and gives searchers a useful next step.
Five9
9 roles
Diego Rivera work experience
A career timeline built from the work history available for this profile.
Enterprise Solutions Consultant
CurrentBilingual (Español/English) solutions architect with vast experience in Cloud management and Contact Center solutions. Customer Obsessed with a passion for innovation, solving problems by architecting and building solutions. Always willing to learn. Curiosity feeds ingenuity.
May 2022 - Present
System Administrator
Sep 2013 - May 2022
Customer Advocate/Support Manager
Designed action plans to resolve system issues by engaging and coordinating personnel across multiple countries to carry out activities within set time frameDeveloped methods, policies, documentation and procedures to improve customer experience with products and services while providing feedback to executive managementProactively managed, improved, and.
Feb 2012 - Jun 2013
Manager Of Technical Support For United States And Latin America
Performed a wide range of internal management activities in addition to technical support tasks including task assignments, technician schedules, and performance reviewsResponsible for managing scheduled interventions for customers according to time and available resourcesServed as a liaison to Director of Support Operations and Regional Management giving.
Jan 2011 - Jan 2012
Technical Support Engineer - Tier Iii
Analyzed incidences and provided technical assistance regarding errors or problems in the software and/or hardware Provided customization and work-a-round solutions for maximum customer satisfaction.Tested, debugged, and installed software ensuring optimal performance according to customers’ needs Installed and maintained VMWare environment to host.
Apr 2010 - Jan 2012
Research Assistant
Reduction operations and synchronization strategies on Nvidia GPUsDiagnosed, repaired, and redesigned the hardware implementation of KAPERS AFN (Aggregate Function Network) on printed circuit boardDesign, develop via hardware description and simulate via HDL CAD tool of a Special Purpose processor Design, develop via hardware description and simulate via.
Apr 2008 - Sep 2009
Professional And Training Analyst
Designed queries to gather information to cross reference information from various sourcesMonitored transactions to identify threads in terms of money laundering operationsDeveloped and delivered presentations concerning risks and prevention of fraud and the tools available to identify suspicious banking operations Queries created resulted in multiple.
Jun 2004 - Jul 2006
Datacenter Analyst
Executed processes and operations on S/390 and AS/400 mainframes to complete various banking tasks
Jun 2003 - Jun 2004
2 education records
Diego Rivera education
Master, Electrical And Computer Engineering
Ba, Electronic Engineering
FAQ
Frequently asked questions about Diego Rivera
Quick answers generated from the profile data available on this page.
What company does Diego Rivera work for?
Diego Rivera works for Five9.
What is Diego Rivera's role at Five9?
Diego Rivera is listed as Sr. Enterprise Solutions Consultant at Five9.
What is Diego Rivera's email address?
AeroLeads has found 1 work email signal at @heardandsmith.com for Diego Rivera at Five9.
Where is Diego Rivera based?
Diego Rivera is based in San Antonio, Texas, United States while working with Five9.
What companies has Diego Rivera worked for?
Diego Rivera has worked for Five9, Heard & Smith, Llp, Presence Technology, University Of Kentucky, and Davivienda.
How can I contact Diego Rivera?
You can use AeroLeads to view verified contact signals for Diego Rivera at Five9, including work email, phone, and LinkedIn data when available.
What schools did Diego Rivera attend?
Diego Rivera holds Master, Electrical And Computer Engineering from University Of Kentucky.
What skills is Diego Rivera known for?
Diego Rivera is listed with skills including Voip, Linux, Cloud Computing, Microsoft Sql Server, Asterisk, Telephony, Networking, and Windows Server.
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