Front-End Web Developer
Current- Played a pivotal role as both a developer and product analyst in driving the digitalization of a top-tier financial institution's customer experience, focusing on loans, funds, and cash management.
- Acted as a bridge between end-users and development teams, translating user feedback and requirements into actionable insights, including the creation of user stories that effectively communicate user needs and.
- Collaborated with stakeholders to design and update web applications, ensuring they met usability and performance requirements. Implemented design best practices and incorporated feedback from stakeholders to optimize.
- Delivered exceptional user support to clients, offering comprehensive training, education, and prompt resolution of inquiries and concerns. Acted as a trusted resource, guiding users through software functionalities.
- Thrived in an Agile-driven environment, consistently delivering projects on time by effectively managing project timelines and optimizing available resources. Actively participated in Agile ceremonies, such as sprint.
Mar 2021 - Present
