Diego Barreiros Augusto Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

São Paulo

- Financial and strategic planning of Cash Management products for corporate clients;- Structuring and reviewing business plans and customer segmentation, according to market and products evolution;- Designing and structuring business management processes, ensuring flexibility and control for the operation;- Defining, structuring and monitoring commercial.

São Paulo

• Cash Management, Funding, Exchange and Acquirer Products
• Annual planning of each product, definition and monitoring of commercial goals and variable compensation models at all commercial levels;
• AOP - Actual vs planned monitoring and definition of short, medium and long term actions, directing results to the expected;
• Monitoring of the sales cycle and pipeline, implementation of cross selling actions, generation of qualified leads for account executives and follow-up via CRM, considering the life time value of large customers;
• Development of KPIs and Dashboards to support decision-making and commercial guidance, such as the level of anticipation of receivables schedule, customer share of wallet, churn by segment, conversion rate of.
• Implementation of a customer success area, with the function of identifying and diagnosing deviations throughout customer's life cycle and directing corrective actions internally.

São Paulo

• Responsible for the Operations Project Management Office (PMO).
• Creating customer prospecting processes, from internal data bases, at zero cost.
• Functional specification of a multichannel system integration project, focusing on branches’ automation.
• Developping and implementing KPIs and a methodology for evaluating regional and administrative branches’ managers.
• Structuring dashboards with KPIs of new clients per manager, activation per client, captured volume per month per client, anticipation of receivables per available agenda, and others.

São Paulo

• Elaboration of control tools and support on the processing, attendance and centralization back offices budgets.
• Implementation of improvement projects in the areas of postage, microfilming, logistics, insurance and corporate call center, focusing on process optimization and administrative cost reduction.
• Structuring and implementing the "Administrative Managers Training Program of 2016"

Job rotation in key areas, such as Project Management Office, Operations, Commercial, Risk and Credit Analysis, IT and Auditing.

Votorantim

• Coordination of a flotation cell supply project for Anglo American Brasil.
• Coordination of an integrated grinding system supply project for Vanadium de Maracás S/A.
• Development of projects scope, schedule, budget and cash flow controls.
• Improvements and standardization of processes in operations.

Master Of Business Administration - Mba, Finance, General

Post-Graduation Degree, Business Administration And Management, General

Bachelor Degree, Production Engineering

Education record

Masters' Certification, English