Diego Blanco Email & Phone Number

Toronto, On, Ca

30 Lesmill Road Unit 2, Toronto Ontario M3B 2T6

Toronto, Ontario, Canada

• Created and gathered information from different departments to create a solid database.• Ensured the correct communication between departments between emails• Prepared a variety of different written communications, reports and documents to ensure smooth operations before and during the event.• Managed and prepared multiple reports, spreadsheets, documents and other forms.

Toronto, Ontario, Canada

• Maintained, coordinated and updated the client database, records and mailing lists.• Collected different information for 30 different universities and corporations.• Trained myself in the Eventbrite to create an event for more than 500 hundred people• Handled the co-host positions during the event in Zoom, helping to manage the attendees and any questions they had.

St Catharines, Ontario, Canada

• Welcomed all customers with friendly greeting, answered general questions, gathered the nature of visit and directed to specific offices.• Performed daily administrative functions such as answering calls and emails, greeting visitors, invoicing, and maintaining the inventory of office supplies.

St Catharines, Ontario, Canada

• Delivered an exceptional customer service experience, resolved issues and shared benefits of additional services. Recognized for being positive, intuitive, and client-centric• Motivated co-workers by encouraging teamwork, rewarding positive behaviour, and promoting optimism• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.• Increased customer satisfaction by resolving questions and concerns in regards to first year experience and issues• Routed incoming mail and messages to relevant personnel without delay.• Maintained an inventory of office supplies.