Service Delivery for the following sites:- Italy, Rome, Commercial- Italy, Rieti, Manufacturing- Italy, Pisa, Manufacturing- Croatia, Zagreb, Commercial- Bosnia Herzegovina, Sarajevo, Commercial- Slovenia,Ljubljana, Commercial

• Develops and maintains effective collaborative relationships with IT leaders across the global IT organization.• Communicates to the business the global IT strategy for projects and operational plans that impact their Site.• Provides input to Area IT budget and monitors local expenses.• Develops, manages and maintains organizational structure within the Site. Contributes analytical input to help define organizational structure within cost center and/or department.• Manages a group of employees, vendors, consultants and/or contractors to deliver solutions associated within their area of responsibility.• Provide career path planning/coaching to employees.• Communicate issues and successes up and down the group.• Be able to manage/maintain business system if needed.• Provide input to define area/local system landscape and related costs.• Plan and coordinates the IT deployments and initiatives and oversees the communication and change management.• Coordinates or hold training and refresher sessions on IT related topics for the user base.• Coordinates and supports the presence of IT for events and meetings as requested by the Business functions (i.e. Sales Meetings, Management Meetings).• Manage the day to day business operations.• Provide a functional reporting line to the local IT team.• Establish effective business relationship to ensure collaboration between local business leadership and Global IT leadership.• Single Point of Contact for local IT issues.• Contribute to Area and local IT strategy to determine roadmap for site business system landscape in collaboration with local stakeholders.• Ensure local IT team delivers formal policies and standard operating procedures for all aspects of IT service delivery in compliance with relevant audit requirements.• Supplier management:o Work with area business partner on local vendor relationship management.o Ensure SLAs and contract follow up.

• Leads a team of technical solution specialists to deliver IT solutions that allow the business to reach its strategic objectives and are implemented in a cost efficient and high quality manner.• Defines solutions that are designed, developed and maintained in support of business.• Perform analysis, design and configuration of solutions according to company standards for complex business requirements.• Oversees the capture and assignment of user enhancement requests to support one or more solutions.• Ensure documentation according to company QMS standards, policies and procedures.• Contributes to detailed roadmap development of complex software or solution systems platforms working directly with the business and other IT groups.• Owns technical relationships with vendors in support of projects and ongoing operations.• Ensures that solutions are designed, developed and maintained as part of structured SDLC and ITIL business process.• Maintains up-to-date expertise in the solution area assigned ant the business areas supported and continuously enhances own skills. Is considered a subject matter expert in the area of expertise.• Support both Commercial and Manufacturing locations as directed by the responsible Area Business Partner.

• Leads and coordinates different vendors for designinig, implementing and maintaining business intelligence solutions.

• Design, implementation and maintaince all the components of IT infrastructure.• Leads an external team of technical solution specialists to deliver Helpdesk Services to the company.

• Reference system engineer for implementation of air traffic control systems.

• Design, implementation and maintenance of technological and IT systems for industrial and office automation systems.• Below are listed the companies for which I have provided consulting services:o TechnipItaly S.p.A.o SNAM Progetti Sud S.p.A.o Milazzo S.p.A. refineryo Raffineria di Roma S.p.A.o PetrochemiaPlock S.A. (Poland)o Europrocess s.r.l.o ProIn s.r.l.o Multidisciplinary Engineering Services Consortium

• Design, implementation and maintenance of technological and IT systems for industrial and office automation systems.

• Design of signalling and automation systems for railway traffic control.