•Managed a diverse portfolio of clients, serving as the primary point of contact and building strong, long-lasting relationships.•Conducted thorough needs assessments and strategy sessions to identify client goals and pain points, resulting in innovative solutions.•Analyzed campaign performance metrics, providing actionable insights and recommendations to enhance engagement and ROI.•Collaborated with cross-functional teams (creative, analytics, and sales) to develop and execute the best deployment strategies.•Presented comprehensive proposals to clients, fostering transparency and trust.•Monitored project timelines and deliverables, ensuring all initiatives were completed on schedule and within budget.

•Managed the CRM system, ensuring data accuracy and integrity, and conducted regular audits to improve database health.•Analyzed customer data and behavior patterns to identify opportunities for targeted marketing campaigns, increasing conversion rates.•Collaborated with cross-functional teams to integrate CRM tools with marketing automation platforms, streamlining workflows and improving efficiency.•Trained and supported staff on CRM best practices, enhancing user adoption and optimizing data entry processes.•Monitored CRM performance metrics and generated reports for senior management, providing insights to drive strategic decision-making.•Led initiatives to segment customer lists for personalized communication, improving overall campaign effectiveness.•Coordinated with customer service teams to address feedback and enhance the customer experience based on CRM insights.

•Developed and implemented engaging lesson plans to diverse learners, improving student proficiency in English language skills.•Utilized a variety of teaching resources, including multimedia tools and interactive activities, to enhance language acquisition and retention.•Fostered a supportive and inclusive classroom environment, encouraging students to participate actively and confidently in discussions.•Provided one-on-one tutoring and additional support for students requiring extra assistance, significantly boosting their confidence and skills.•Organized cultural exchange events and language clubs to promote language practice and cultural understanding among students.

The I.T. supervisor at the GRU airport is responsible for testing all the systems and hardware for the MARKPLAN group.

Sales of import cars, and utilities B2B and B2C

Security consultant for burglar alarms, surveillance cameras, and electrified fences, as well as project design for installation of all equipment.

Opening the company, setting up radar with the IRS, handling customs clearance, managing the stockroom, overseeing all international purchases, and managing company logistics.

Creation of the company, network, computer assembly and hardware, software selection, management, and administrative tasks.