Diego Cuellar Paz Email & Phone Number

Cali, Valle Del Cauca, Colombia

• Successfully implemented a comprehensive QMS, enhancing operational efficiency and compliance with ISO 9001 standards.• Developed and executed strategic planning initiatives, including company policies, quality objectives, process mapping.• Documented and effectively communicated company procedures and policies.• Identified and monitored key performance indicators (KPIs)• Conducted thorough audits of internal processes leading to the establishment of Improvement Plans.• Designed and delivered impactful training programs on quality matters.• Created successful advertising campaigns focused on quality awareness, increasing employee engagement and commitment to quality initiatives.

Sincelejo, Sucre, Colombia

• Actively contributed to the quality assurance team to successfully achieve institutional accreditation, awarded by Ministry of National Education – 2022.• Led quality assurance projects in collaboration with the Ministry of National Education.• Developed comprehensive assessments of the academic programs and implemented continuous improvement plans in alignment with institutional goals. • Successfully obtained accreditations and registrations of various academic programs granted by the Ministry of National Education.

Buenos Aires, Argentina

• Developed business strategies tailored to existing and potentials clients.• Developed comprehensive after-sales services plans to continuously improve service delivery and costumer service. • Achieved an important reduction in the expired clients portfolio.

Buenos Aires, Argentina

• Conducted comprehensive reviews and updated contingency plans of the bank for Argentina and Uruguay.• Established effective contingency test for potential crisis scenarios in Argentina and Uruguay.

Buenos Aires, Argentina

• Design and development of the company’s business plan• Structure of the service portfolio• Make company´s budget• Identify suppliers and development of the potential customer database

Popayán, Colombia

• Proactively identified potential risks and implemented mitigation strategies• Developed and implemented training programs on quality matters• Documented and effectively socialized university procedures.• Developed audits of internal processes conducing to the structure of improvement plans.• Achieved ICONTEC Quality Certification for the educational programs - 2016

Bogotá, Colombia

• Management and implementation of improvement plans for the sales and collections department. • Supervision of sales and customer service department.• Management and control of inventories.

Cali, Colombia

• Process reengineering through cost reduction projects in the logistics area using Kaizen methodology

Maestría En Administración, Mba

Especialista En Sistemas Integrados De Gestión De Calidad, Ingeniería Industrial, 4.4

Auditor interno de calidad en las normas : ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2015

Ingeniería Industrial, Industrial Engineering, 3.9/5

Estudios realizados en Ingeniería industrial con énfasis en Medio Ambiente. Proyecto de grado: 1. “Diseño experimental: Un enfoque a la.

Bournemouth, Inglaterra, Inglés