Serving as a key member of the network project team, I am responsible for designing, implementing, optimizing, and standardizing solutions within software-defined networking (SDN) environments, particularly Cisco ACI. My work includes managing Nexus infrastructure, configuring routing protocols such as BGP and OSPF, and setting up load balancing to ensure robust and efficient network performance

Analysis of incidents to carry out troubleshoot in L2 and L3, (DHCP, VLT, LACP, MPLS, L2VPN, BGP, OSPF, BFD).Monitoring of network assets (Switches, routers, APs)Analysis and troubleshoot of MPLS Links with Telecom operators (integrity, errors, degradation)BGP session configuration (peering); Execution of configuration changes in ACI, NestScaler;Troubleshoot routing and slow traffic;Development of technical procedures;

- Technical support to the infrastructure and monolithic applications of Globo.com products, such as G1, Globoesporte and GShow.- Troubleshooting of applications based and/or developed in Python, Java and its frameworks, Weblogic, Tomcat, JBoss, Vignette.- Support for applications like WordPress and web servers like Apache and Nginx.- 2nd level support for applications such as BigData, Sales and GloboID APIs,- Analysis of logs and detection of problems in applications, when necessary, correction and restoration of services- Interaction with Dev teams for problem solutions and open calls for root cause analysis.- Development of technical procedures for new demands.- Monitoring of essential company services like authentication, web services like Nginx, Apache, Gunircorn, cloudstack (Private Cloud),

2nd level support for applications such as BigData, Sales and GloboID APIs,Analysis of logs and detection of problems in applications, when necessary, correction and restoration of servicesInteraction with Dev teams for problem solutions and open calls for root cause analysis.Development of technical procedures for new demands.Monitoring of essential business services like authentication, web services like Nginx, Apache, Gunircorn, cloudstack (Private Cloud),Technical support for infrastructure and monolithic applications of Globo.com products, such as G1, Globoesporte and GShow.Troubleshooting of applications based and/or developed in Python, Java and its frameworks, Weblogic, Tomcat, JBoss, Vignette.Support for applications like WordPress and web servers like Apache and NginxCloudStack virtualization system administration;Use and support of Nginx, Apache, Tornado, WildFly and Gunicorn application servers;Use and support the Tsuru environment (PaaS);Development of shell scripts for team process automation, available on internal Gitlab for collaboration.

1st and 2nd level service to external and internal customers, providing support in general troubleshooting of Linux, Windows and Network servers. Answering calls for INCIDENTS and Requests opened by customers. The Incidents were unavailability of websites, databases, e-mail servers, and requests to create Firewall rules, VPN Tunnel configuration, database creation in MySQL and postgreeSQL, creation of FTP users, Squid, user of database. Interaction with Level 3 Support and Host Management Team to troubleshoot managed clients. Solving various problems, implementing rules with iptables, VPN, FTP, Apache web service, jboss etc. Problem analysis of FTP service, Apache, Iptables Firewall, on Linux; Fulfillment of user creation requests, VPN, SSH, creation of Linux firewall rules; Analysis of problems with Firewall, VPN, Creation of user and database in Mysql and PostgreSQL and then creation of firewall rules to access it. Analysis and Troubleshoot of Web balancing services such as Keepalived service and Nginx Analysis and Troubleshoot of Mail Server such as Zimbra and MS Exchanger Analysis and Troubleshoot Proxy - Squid Analysis and Troubleshoot of SonicWall Firewall Log compression, creation of FTP user, Proxy User etc

Developed the following functions: Assistance to customers who had colocation servers; Activation of servers on DC as network configuration (Vlan, IP) and connection; Detection and replacement of hardware like memory, HD, Raid settings; Restoration of services on Linux and Windows servers; Answering calls with requests coming from support and host management; Backup administration with VERITAS Tool, backup and exchange of LTO tapes according to schedule; Installation of Datacenter Structured Cabling (Patch Panel, Switch).

Field Technician - Supporting Windows 2003 Server servers. Performed technical visit to contract customers and performed the functions: Diagnosis of problems in the customer's internal network; Maintenance and repair of computer network, such as slowdown, degradation. ADLS modem configuration and internet configuration, sharing to the network; Configuration and implementation of ATA VOIP in Call Center. Configuration and implementation of Thin Client in Call Center. Support to users in the most varied problems. While he was Campos Technician, he was the main technician of the company SysQuality Responsible for the development of topologies in MS Visio and documented the Network. Installation and deployment of network from scratch to production as Rack and Patch Panel Network and structured cabling. CCTV configuration and web access

Técnico de campo - Visita técnica aos clientes e realizava as seguintes funções:Diagnostico de problemas na rede interna do cliente;Manutenção e reparo da rede de computadores, Configuração de modem ADLS e roteamento para a internet.Suporte aos usuários nos mais variados problemas. (Hardware, Software, BKP, Windows)