I am fluent in English, Spanish and Portuguese and I have 28+ years experience planning, designing,implementing and maintaining systems. I specialize in leading support of IT environments by managing support teams, always trying to maximize efficiency while dropping costs and staying up-to-date with the latest technologies. I can lead small or large teams under fast-paced and dynamic environments, in different geo locations, with different support skills: Server Ops, Network Ops, Data Center Support, IT Security, Desktop Support - both in person and/or remote - Tier 1-3, Network Operations Center (NOC), providing high-availability and redundancy, as well as Disaster Recovery Plans (DRP). I love working with computers and people, computers being the main tool almost every person uses in his/her job. I aim to be the bridge that joins both and to provide solutions for an ever-changing world. I strongly believe that every problem has a solution, no matter how complex. My job is to provide fast, simple and low-cost solutions within any IT infrastructure, and to improve, maintain and/or set-up systems which will be effective, efficient, reliable and robust. In simple English, my job is to help other people do theirs by providing the right tools in good working order.I love my job, no matter where it takes me or what it may bring. In the IT world there is always one certainty: problems will always surface unexpectedly in an untimely manner. The key is to find the root of the problem and to be able to solve it with as little impact to the users as possible, minimizing down-time and keeping calm while you do it. If you have complex issues and too many fires, if you are constantly reacting rather than passively maintaining, if you are spending too much time and money fixing and concentrating on IT systems rather than on your job, I might be your man -- and I am a good man in a storm. I like challenges and I love technology. Thank you for taking your time to read my profile.