Diego Faita's Location
Argentina, Argentina
Diego Faita's Contact Details
Diego Faita work email
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Diego Faita personal email
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About Diego Faita
International Business Executive with broad experience in Sales and Business Development for Data, Analytics, Applications and Platforms. Passionate & Strategic planner with the ability to identify customer needs, business drivers, market trends and competitive analysis for a successful sales process completion. Proven leadership skills with expertise at building cross-functional relationships at all levels of the organization.Deep Experience in Consultative Selling , Partner & Channel strategic management.Strong knowledge of sales management and processes, account development, product management, New Product Introduction and Product Marketing. Specialties: Business and territory development specializing in the Latin America and Caribbean Market, Sales, Presales, Channel Management, Solution Management, Business Applications, Business Intelligent, Telecommunications, Public Speaker, Trusted advisor, Business Planning, Customer Experience, Experience Management. Omnicanality, Spanish Native, Fluent in English and Proficient in Portuguese.
Diego Faita Work Experience Details
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Commercial DirectorKpmg ArgentinaArgentina -
Commercial DirectorKpmg Argentina Aug 2024 - PresentCiudad Autónoma De Buenos Aires, Ar -
Senior Account ManagerSofre Digital Sa Feb 2024 - Aug 2024Buenos Aires, Ciudad Autónoma De Buenos Aires, ArResponsible for driving success in Key Accounts . -
Regional Sales Manager - Digital & Experience ManagementVerint Nov 2021 - Sep 2023Melville, New York, UsResponsible for driving success in Digital First Engagement and eXperience Management Solutions across Latin America South and North -
Head Of Alliances And Partners - Customer Experience - Latin AmericaSap Apr 2019 - Nov 2021Walldorf, Bw, De -
Regional Sales Director Sap Customer Experience- South LatamSap May 2017 - Mar 2019Walldorf, Bw, DeResponsible for driving success in SAP Customer Experience portfolio strategy across the region (Argentina, Chile, Peru, Uruguay And Paraguay).Lead, drive, manage, coach and develop a team of Solution Sales Executives, as well as consistently attain targeted revenue and profitability goalsManage the sales pipeline in a proactive manner to ensure attainment of the individual and group contributions to the established goals.
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New Business ManagerEquifax Aug 2013 - Apr 2017Atlanta, Ga, UsResponsible for leading New Business team in Equifax Argentina (Veraz) for Analytics, Data Driven Marketing and Applications, supporting Consultative Sales Teams in Banking, Retailers, Telcos , Consumer Goods and Insurance Markets.Responsible for developing key accounts, by providing a wide variety of solutions – standard or tailor made- by leveraging products and services availableWorking closely with Sales & Marketing in order to get business objectives and support selling the new products innovations with local and global initiatives. Identifying customer needs and business processes involved. Responsible for Pipeline of Key Initiatives, leading execution of dem gen plan with focus on generation and maturation of opportunitiesResponsible for supporting Solutions in Analytics, Data Driven Marketing, Digital Marketing, Workflows, Collections, Fraud and Decisioning applications.Executive Presentation for Customers and Prospects, showing the vision and product portfolio of Equifax -
Regional Sales Manager Crm Cloud Solutions For Spanish Speaking South America & CaribbeanSap May 2013 - Aug 2013Walldorf, Bw, DeResponsible for sales, executing strategy and driving success in CRM Cloud solutions across the region.
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Crm Solution Manager For Spanish South America & CaribbeanSap Jun 2011 - May 2013Walldorf, Bw, DeResponsible for driving success in CRM solutions across the region. Promote the value proposition to customers, partners and internal stakeholders, including support key deals and develop the virtual community for the solution. Define the target market and business development plan for the industry/solution in the region. Interlock with all field areas to ensure a consistent go-to-market approach for the LoB of Sales, Marketing and Service. Sales Enablement activities (Account Executives, Marketing & Channels) Responsible for driving key business development programs for CRM across the region. Set go-to-market strategy and focus for CRM. Working with Solution Management to understand the product roadmap. Working with Solution Marketing to ensure supporting collateral meets the needs of the field. Pipeline ownership, key deal support. Effective programs for pipeline generation.
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Solution Manager For Canada, Caribbean And Latin AmericaAvaya Jan 2009 - Jun 2011Morristown, New Jersey, UsExecutive presentations to customers showing the vision and Unified Communications solutions Sales and Channel Enablements (trainings, presentations, brochures, battle cards, etc) Keynote Speaker in EventsProduct Management (lifecycle, features, roadmap, competitive analysis)Relationship with Media Interviews and Analysts sessionsReport quarterly the metrics for the theater (revenue, units, DAR) for the UC Facilitate the escalation process for product related issuesMaking Demand Generation Programs by Product line and Vertical Segments -
Sales Manager Chile, Peru & BoliviaAvaya Jul 2007 - Dec 2008Morristown, New Jersey, UsSales Manager for team of Andina region (Chile, Perú y Bolivia)Develop and close sales opportunities Develop and execute customer-specific account plansDevelop and communicate action plans in order to achieve the objectives.Ensure retention and growth of existing revenue streams and the development of new revenue sources through customer prospecting for new customers.Maintain ongoing communication with the customer and understand the customers' needs Positive working relationships between the organization and the customer to ensure on-going customer satisfaction.Speaker in Events Channel Management: Relationship with Business Partners and Distributors Achieved Goals: Record in Sales for this region. Over Plan. Most important deals for UC (Falabella, Banco Estado de Chile, ScotiaBank Chile) and CC (Atento Peru, Santander Chile, COTAS Bolivia)
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Presales & Offer Manager Southern ConeAvaya Mar 2006 - Jul 2007Morristown, New Jersey, UsPre-sales Manager for team of Argentina, Chile, Uruguay, Paraguay, Perú y BoliviaBusiness analysis (margins, discounts, costs, etc.)Anticipate opportunities the competition may exploit and work to close the gap.Maintain a positive relationship with the customer at all times. Stay current on market trends and the impact of changes to the customer. Provide information to the customer regarding trends and changes to the products. Speaker in Events Offering of Avaya and 3PP products
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Sales EngeenieringAvaya Oct 2003 - Feb 2006Morristown, New Jersey, UsPre-sales Support and training for dealers and account executives (Argentina, Chile, Uruguay, Perú y Bolivia)Work with the internal team to develop the sales presentation. Meet with the prospect and make the proposal presentation. Address issues, concerns, new ideas, etc., to obtain customer’s buy-in and approval. Move sale forward.Design of converged solutions (Voice&data (TDM - IP), Communications Servers, Reports Systems, CTI, IVRs, Recording Solutions, Unified Messaging, etc.Making & giving presentations for clients and prospectsDesigning brochures for clients and prospects and Marketing support (offerings, newsletters, etc.)
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Account ExecutiveSub1 S.A. 2002 - 2003Buenos Aires, ArAccount Management s in Argentina, México, Chile, and Uruguay offering transactional solutions of e-payment for Banks, Adquires and Merchants.Identify potential prospects. Research the prospect’s business thoroughly and identify possible products and solutions that can be provided. Develop sales opportunities and acquire contracts for company’s products and services.Develop and maintain strong working relationships with customers, prospects and internal departments.Contact the prospect; establish a relationship by asking good qualifying questions. Convince the prospect that a meeting is in his/her best interest. Products Definition. Pre-sales Support of Products and Training to the sales team. Identification and Assessment of Requirements. Analysis of Competition. Pricing. Analysis of distribution channels. Making Presentations and demos for clients and prospectsRelationship and agreements with distributors/partners and dealersPre-sales Training of Business Partners -
Project LeaderCablevisión - Fibertel Sep 2001 - Apr 2002Buenos Aires, ArProject Leader of Group of Improvements to the Subscribers System. Administration of Requirements and tracking of projects. Responsible for Documentation of the System of Administration of Subscribers (Functional Specifications, the User's Manual, etc.) Administrator of Testing and QA Environment. Incorporation of Methodology of Systems Development Project Leader of System of Electronic Payment. Participation in projects to migrate the System of Subscribers Administration to others cities.Users' training in the use of the System and Discoverer Evaluation of CASE tools : System Architect and Erwin -
Senior Consultant Mobile InternetEricsson Jan 2001 - Sep 2001Kista, Stockholm, SeStrategic Consulting of Mobile Internet. Pre-sales Support of Mobile Internet. Making proposals and business cases. Solution Integration of Ericsson and third party products. Localization based Services (LBS) Solutions. SMS and WAP Solutions, using TDMA, GSM/GPRS technologies. M-commerce, m-payment and authentication in Mobile Internet Consultant. M-banking Solution. Partnering with 724 Solutions. Giving Sales & Technical Presentations on Mobile Internet. -
Internet Product ManagerTelecom Internet Jul 2000 - Jan 2001Comuna 1, Ciudad Autónoma De Buenos Aires, ArProducts Definition. Functionality. Pre-sales Support of Products and Training to sales team. Identification and Evaluation of Requirements. Analysis of Competition. Pricing. Analysis of distribution channels. Related processes. Coordination of Projects. Rfp´s making. Product Manager of Internet Payment Platform (e-wallet, SSL, MSET, SET). Product Manager of SSL Payment Gateway. Product Manager of e-commerce B2B (eMarketplaces, auction, reverse auction, exchange, etc.) Product Manager of portal applications (eg. Web Survey, Curricula, other sections) -
Project LeaderBanelco Sep 1996 - Jul 2000Buenos Aires, ArLeader of the technical development of Payments web Site (pagomiscuentas.com) and virtual ATM in Internet, participating in their product design of them. Estimating, planning and controlling of projects. Identification and Evaluation of Marketing Requirements. Functional specification. Making and controlling of Functional Tests. Leader of the incorporation of Banks and new transactions. Leader of the functional evaluation of e-commerce and e-business (B2B and B2C) and PKI solutions. Analysis and Design of the Management Information System (MIS) and other systems for the information analysis, using BIS, DSS and OLAP. The Software used is Essbase. -
Senior AnalystUniversidad De Palermo Apr 1993 - Aug 1997Buenos Aires, Buenos Aires, ArFunctional analysis, Technical analysis, Programming and Testing of modules (Academic, Reports, Statistic, Graduates, Prospects), being the responsible for Database Administration in these modules. Used of CASE tools. Definition of Statistical Reports for Managers to make decisions. Using SPSS and Data warehouse concepts. Proposals of improvements in the Quality of Service in different areas of the University, reducing queues and waiting periods, and improving students’ communication.
Diego Faita Skills
Crm
Solution Selling
Pre Sales
Management
Product Management
Cloud Computing
Telecommunications
Channel Partners
Unified Communications
Go To Market Strategy
Business Development
Team Leadership
Business Intelligence
Competitive Analysis
Strategy
Sales
Cross Functional Team Leadership
Teamwork
Business Planning
E Commerce
Product Marketing
Selling
Sales Management
Call Center
Demand Generation
Speakers
Marketing Strategy
International Sales
Requirements Analysis
Spanish
Latin America
Contact Centers
Social Media
Channel Management
Sales Enablement
Consultative Selling
New Business Development
Public Speaking
Portuguese
English
Business Applications
Business Management
Channel
Data Driven Marketing
Customer Experience Management
Customer Relationship Management
Huthwaite Spin Selling
Customer Experience
Information Technology
Business Strategy
People Development
Cx
Networking
Negotiation
Strategic Planning
Interpersonal Skills
Diego Faita Education Details
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University Of Buenos AiresSystems -
Universidad De PalermoBusiness Administration
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Universidad De 'San Andrés'Organizational Coaching
Frequently Asked Questions about Diego Faita
What company does Diego Faita work for?
Diego Faita works for Kpmg Argentina
What is Diego Faita's role at the current company?
Diego Faita's current role is Commercial Director.
What is Diego Faita's email address?
Diego Faita's email address is di****@****sap.com
What schools did Diego Faita attend?
Diego Faita attended University Of Buenos Aires, Universidad De Palermo, Universidad De 'san Andrés'.
What skills is Diego Faita known for?
Diego Faita has skills like Crm, Solution Selling, Pre Sales, Management, Product Management, Cloud Computing, Telecommunications, Channel Partners, Unified Communications, Go To Market Strategy, Business Development, Team Leadership.
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