Diego Souza

Diego Souza Email and Phone Number

Operations & CX Manager @Merama @ Merama
Diego Souza's Location
São Paulo, Brazil, Brazil
Diego Souza's Contact Details

Diego Souza personal email

n/a
About Diego Souza

Logistics Operations professional with more than 12 years of experience and career developed in the transportation, beverage, energy and retail segments in multinational companies such as DHL, Ambev and Bunzl.• Planning and management of receiving, warehousing, picking, packing, shipping, last mile distribution, cross docking and dropshipping operations;• Own fleet freight management, aggregates and carriers: BID's, approval, monitoring and payments;• Participation in budgeting and forecasting for S&OP and OBZ;• Construction and reconstruction of intercity and interstate distribution network;• Constant performance with design and continuous improvement of processes;• Sponsor of innovation and digital transformation projects for Logistics optimization such as: OMS, TMS, WMS implementation, IOD and POD automation via EDI, routers, address base sanitation, among others;• Definition and implementation of the Performance Indicators book (KPI's), and creation of management Dashboards with daily updates, enabling immediate decision-making to maintain adequate performance: OTIF, OCT, OTD, delivery failure, productivity, separation and packaging, among others;• Modeling and implementation of standard procedures (POP);• Ensure accuracy through inventory control, rotating and cyclical inventories;• Reconstruction of the ecommerce logistics strategy at VTEX: Logistics and transport (Intelipost, Total Log, Sedex);• Knowledge of TOTVS system, SAP MM, Sales Force, Senior WMS and RoutEasy.Contact:diegofilipe2@hotmail.com

Diego Souza's Current Company Details
Merama

Merama

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Operations & CX Manager @Merama
Diego Souza Work Experience Details
  • Merama
    Operations & Cx Manager
    Merama May 2024 - Present
    Barueri, São Paulo, Brazil
  • Merama
    Warehouse Manager Br
    Merama Mar 2023 - Jun 2024
  • Merama
    Warehouse Manager
    Merama Nov 2022 - Mar 2023
  • Merama
    Warehouse & Transportation Sr. Specialist
    Merama Jul 2022 - Nov 2022
  • Favo
    Logistic Manager
    Favo Dec 2021 - Jul 2022
    São Paulo, Brazil
    Favo connects people to opportunities. With a presence in Peru and Brazil, the startup popularized social commerce in Latin America, selling supermarket items online through local entrepreneurs and generating income while democratizing access to virtual shopping.Reporting to the Head of Logistics BR with the management of 300 employees, composed of Coordinators, Supervisors, Analysts, and operational staff.• Management, planning, and execution of E-Commerce: Inbound, storage, picking, outbound, transport, and reverse logistics of the SP branch;• Responsible for the turnaround of the SP operation: Reconstruction of total processes, the layout of the operation, operational planning, headcount, reassessment of suppliers, evaluation of all systems and features available for maximum use;• Implementation of rotating inventory and stock control;• Feature development and WMS Project management;• Implementation of modules in WMS (participation from discovery to release of improvements: Multi Picking, Smart Replenishment, Automated Receipt, PCP, active call, shipping, packing, Sameday Route.Main results:• Increase in picking productivity Jan x May/2022 by 32%;• Reduction of R$ 1.4MM in logistics costs in 5 months: -1% in transport and -4.3% in fixed warehouse costs;• Development of shelf life monitoring: From 1.3% Feb/22 to 0.3% Apr/2022 (net sales);• 76% reduction in the opening of complaint tickets with logistical themes;• Phase-out of operations in Brazil (BA, MG, and SP).
  • Bunzl Cleaning & Hygiene Supplies
    Logistics Manager | Br
    Bunzl Cleaning & Hygiene Supplies Oct 2019 - Apr 2021
    São Paulo, Br
    Report to the Managing Director. Managing 53 employees in 03 branches, including Supervisors, Analysts, and Operators. • Branches' logistics chain management, planning, and execution: inbound, warehousing, picking, shipping, outbound, transportation, and reverse logistics;• Restructuring of the Logistics area and grid in the Hygiene and Cleaning segment;• Responsible for the transportation area, managing 20 aggregated fleets and outsourced carriers with an average of 500 deliveries/day and a budget of R$8.5MM/year;• 3PL logistic operator implementation and management in Pernambuco;• Logistics performance indicators creation and management: OTIF, OTD, OCT, productivity, and stockout;• Responsible for stock control through rotating and cyclical inventories;• Suppliers and cross-docking collection for the branches' stock balancing;• Responsible for structuring and leading the WMS implementation project;• Responsible for the e-commerce fulfillment in the hygiene and cleaning segment.Main results:• EXLOG Latam Award - May and June/20 - Zero COVID-19 and work accidents, also increased productivity;• 51% increase in the Picking and Packing productivity in SP and 5.86% in MG - 2019/2020;• VTex e-commerce logistics strategy restructuring, resulting in a 300% increase in sales - 2020/2021;• Creation of the reform of pallets generating a reduction of R$ 120k 2019/2020;• 1.3% reduction in transportation costs - 2019/2020.
  • Via
    Technical Assistance Regional Coordinator | Mg And Ne
    Via Nov 2018 - Oct 2019
    Minas Gerais, Br
    Management of 45 employees in three branches, including supervisors, analysts, and the operational team. Report to the National Manager.• Responsible for handling and executing the technical assistance for the branches' reverse logistics, R$2MM/Month;• Internal and external service stations implementation and management;• Metrics monitoring and improvement actions development aiming at the regional stores/ customers/ DC's faults reduction;• After-sales agreements negotiation with major suppliers (Samsung, LG, Whirlpool, and Electrolux);• Capacity x demand planning for reverse logistics (stock, balance, and scrap materials);• Reconstruction of branches' assistance logistic network.Main results:• Implantation of 6 new internal and 3 external technical support offices;• 28% reduction in transportation cost, which represents R$ 1MM/year;• 30% reduction in repair time and 12% reduction in repair cost for service products - 2018/2019;• 15% increase in fault recovery in the MG/NE region - 2018/2019.
  • Ultragaz
    Logistics Supervisor - Mg Center
    Ultragaz Jun 2015 - Feb 2018
    Minas Gerais, Br
    Management of 46 employees in two branches, including analysts and the operational team. Report to the National Manager.• Responsible for planning and executing the MG market customer portfolio supply with a volume of 4 thousand tons/month of LPG, carried out by 22 fleets (Centipedes, trucks, tocos, and VUC);• Responsible for the revision and maintenance of territories and supply routes;• Capacity and Demand Planning - Branch S&OP;• Operational indicators monitoring: Drop Size, setup time, Delivery failure, among others;• Annual budget development and control - R$ 3.5MM/year.Main results:• Restructuring of the MG center's distribution territories, reducing transportation and warehousing costs;• 41% Reduction in Overtime - 2015 x 2016;• 14% reduction in travel and lodging expenses - 2015 x 2016;• 6% reduction in mileage - 2015 x 2016.
  • Ambev
    Logistics Supervisor | Nova Minas Plant
    Ambev Dec 2013 - Jun 2015
    Minas Gerais, Br
    Management of 16 direct and 42 indirect employees, including the administrative and operational teams. Report to the Manager. • Responsible for managing the entire factory logistics: Service, inbound, outbound, inventory, supplying production lines, reforming pallets, tying and managing shift outsourced;• Responsible for ensuring the supply and closing/conciliation of 07 production lines;• Fixed and variable OBZ management;• Analysis of the warehouse's ABC and FEFO curves, providing the required direction to adhering to the inventory optimization curve.Main results:• Ambev Best Practices 2014 - Forklift truck reduction project (Savings of R$ 300K/year);• 14% reduction in service time – 2013 x 2014;• 21% reduction in the logistical unavailability index - 2013 x 2014;• 93% reduction in the number of accidents;• Certification with a 93% assertiveness in the safety pillar.
  • Vale
    Internship In Logistics (Cargo Terminal Operation Management)
    Vale Feb 2012 - Aug 2013
    Belo Horizonte, Minas Gerais, Brasil
  • Iveco Brazil
    Internship In Marketing (Customer Strategy, Sales Methodology & Pricing) And Crm
    Iveco Brazil Nov 2010 - Jan 2012
    Nova Lima, Minas Gerais, Brazil
  • Dhl Express
    Store Attendant
    Dhl Express Jul 2007 - Nov 2008
    Belo Horizonte, Minas Gerais, Brasil
  • Dhl Express
    Logistics Assistant
    Dhl Express Dec 2004 - Jun 2007
    Belo Horizonte, Minas Gerais, Brasil

Diego Souza Skills

Sap Mm Supply Chain Ciclo Pdca Microsoft Excel Armazenagem Sistemas Operacionais Cadeia De Fornecedores Business Strategy

Diego Souza Education Details

Frequently Asked Questions about Diego Souza

What company does Diego Souza work for?

Diego Souza works for Merama

What is Diego Souza's role at the current company?

Diego Souza's current role is Operations & CX Manager @Merama.

What is Diego Souza's email address?

Diego Souza's email address is di****@****.com.br

What schools did Diego Souza attend?

Diego Souza attended Fgv - Fundação Getúlio Vargas, Pontifícia Universidade Católica De Minas Gerais.

What are some of Diego Souza's interests?

Diego Souza has interest in Education.

What skills is Diego Souza known for?

Diego Souza has skills like Sap Mm, Supply Chain, Ciclo Pdca, Microsoft Excel, Armazenagem, Sistemas Operacionais, Cadeia De Fornecedores, Business Strategy.

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