Diego Fernando Cadena Castillo Email & Phone Number

Toronto, Ontario, Canada

Bogotá, Distrito Capital, Colombia

• Conducted advanced analysis of financial transactions, accurately identifying patterns and suspicious activities.
• Exceeded alert review targets by consistently analyzing and resolving 10% more cases per month than the determined goal for 2023, enhancing the efficiency of suspicious activity mitigation.
• Volunteered and worked closely with the development team to optimize analytical tools and reduce false alerts.
• Provided specialized training to junior analysts, sharing insights on current AML regulations and methodologies.
• Actively participated in internal and external audits, ensuring regulatory compliance and process effectiveness.
• Accelerated detailed and executive-level reports summarizing analysis findings, relevant trends, and actionable recommendations.

• Conducted thorough analysis of financial transactions to detect potential money laundering activities.Investigated and resolved hundreds of alerts generated by transaction monitoring systems, ensuring compliance with.
• Collaborated with cross-functional teams, including Retail, Small Business, PEPs, Cannabis-related Clients, and Commercial Clients, as an AML analyst, showcasing adeptness in multi-segments.
• Assisted in the preparation of reports for regulatory authorities, summarizing findings and actions taken twice per year.
• Performed 400+ full-cycle/ Triage AML investigations in the last fiscal year of 2020.

Bogotá D.C., Colombia

• Managed a diverse portfolio of 200+ Small and retail Clients, optimizing their cash positions.
• Advised and delivered tailored solutions to meet Client’s needs, resulting in a 10% increase in cross-selling of financial products.
• Conducted several trainings for branch managers on the offering of Cash Management products.
• Utilized macros to create automated reporting tools, resulting in a significant reduction in report generation time and a substantial improvement in data accuracy across a database of 10,000 bank clients.

Bogotá D.C., Colombia

• Coordinated and supervised the preparation of import documents, ensuring 100% compliance with Colombian customs regulations, preventing delays and penalties.
• Implemented process improvements in international logistics, resulting in a 15% reduction in shipping times.
• Conducted market research leading to the identification of a new market niche, subsequently securing additional suppliers to cater to our client's market demands.
• Utilized ERP software to streamline and manage the import registration process, ensuring accuracy and efficiency in import-related documentation.

Bogotá D.C., Colombia

• Coordinated meetings and appointments, improving scheduling efficiency.
• Managed email correspondence and maintained an organized inbox.
• Prepared and edited documents with precision.
• Successfully reduced office supply costs through efficient inventory management.