Diego Fernando López De Los Ríos Email and Phone Number
Dynamic international Key Account Manager with a proven track record in fostering relationships, negotiating deals, and driving new business development within targeted accounts. Over the past eight years, I have honed my skills as a Key Account Manager, enriching my expertise with over eight years of experience in the hospitality and tourism industry. Collaborating with multidisciplinary and multicultural teams, I navigate diverse environments with agility and grace. I stand out for my unique blend of self-motivation, determination, and adaptability, enabling me to thrive in today's fast-paced global landscape. Proven proficiency in the Microsoft 365 package.- Bachelor of Science in International Hospitality Managementat at the European Center of International Hotel Management CMH in Paris, France.- BTS in Marketing and Hotels Management at Lycée Hotelier Alexandre Dumas in Strasbourg, France.
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Key Account ManagerChc Lab InternationalAlcobendas, Es -
European Key Account ManagerAgm Shop Fitting Manufacturer Jan 2024 - PresentAlcobendas, Comunidad De Madrid, EspañaDeveloped and maintained B2B key accounts in Spain, France, and Portugal.Managed and cultivated new businesses with Construction Companies, Design Studios, Project Managers and Maintenance Managers.Secured high-value accounts through consultative selling, effective customer solutions, and the promotion of compelling business opportunities.Monitored post-sale service and implemented quick and effective problem resolutions.Main Achievement: Increased the portfolio by securing two tenders with El Corte Inglés for €200,000 (account abandoned in 2022). -
Key Account Manager AssistantAgm Shop Fitting Manufacturer Oct 2023 - Dec 2023Alcobendas, Comunidad De Madrid, EspañaSupport the sales team in achieving set commercial goals.Prepare proposals and quotations for clients, ensuring timely follow-up for effective engagement.Consolidate sales reports, maintain order registration in the ERP system (ABAS), and contribute to comprehensive reporting.Leverage computer and technology systems to enhance departmental productivity.Main achievement: Successfully acquired a new client, which resulted in my promotion to Key Account Manager. -
Regional Key Account ManagerElite Butler Services (International Medical Tourism) May 2018 - Aug 2023ColombiaConducted a comprehensive analysis to identify target customers and shaped tailored product and service offerings.Actively sought and identified new business opportunities within the U.S. and Canadian markets to drive growth.Successfully formulated and executed a strategic B2C commercial and sales plan to enhance market presence and drive revenue.Managed operational processes to ensure adherence to safety and quality standards throughout the organization.Main achievement: Achieved significant business growth, increasing turnover from €400,000 to €1.2 million over a five-year period.
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Business ConsultantCámara De Comercio De Cali Sep 2019 - Dec 2022ColombiaConduct comprehensive assessments across key business areas to identify opportunities for improvement in finance, sales, administration, client relations, organizational culture, and operational processes.Develop and define strategic plans and methodologies aimed at optimizing both operational performance and organizational efficiency.Collaborate closely with department managers to enhance operational effectiveness and drive efficiency improvements.Assess the results of implemented projects, measuring their impact on overall business performance.Main achievement: Successfully executed two business enhancement programs: "Cook to Businessman" in 2019 and "CREECE" in 2020. -
Food And Beverage ManagerFundación Social Y Ambiental Crecer Por Colombia Mar 2016 - Apr 2018ColombiaManagement and Supervision: Oversaw the kitchen, dining room, and customer service teams, effectively managing a staff of 20 individuals.Strategic Planning: Developed and implemented proposals and processes aimed at achieving growth objectives.Financial Oversight: Administered budgets and prepared detailed reports on income, costs, and expenses.Supplier Relations: Conducted purchasing and negotiated pricing with suppliers to optimize input costs.Main achievement: Successfully positioned the company, resulting in an annual revenue of €150,000.
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Food And Beverage ManagerRestaurantes Grupo Fragata Aug 2011 - Dec 2015ColombiaSuccessfully oversaw the direction and management of three restaurants and event venues, responsible for a team of 50 staff members.Operational Excellence: Developed and implemented structured processes to optimize operational efficiency and drive economic performance.Strategic Commercial Initiatives: Executed targeted commercial strategies to enhance market share and strengthen client relationships.Key Clients: Forged strong partnerships with notable clients, including the CORFERIAS Bogotá Consortium, Bogotá Chamber of Commerce, and World Trade Center Bogotá.Main achievement: Consistently generated an annual increase of €90,000 in net business volume, culminating in a total growth of €360,000 over four years.
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Assistant Director Of Food And BeveragePalacio Duhau Park Hyatt Buenos Aires Sep 2008 - Dec 2010Buenos Aires, ArgentinaOversaw and coordinated the dining room, room service, and mini bar operations for a facility with 165 rooms, leading a team of 35 staff members.Delivered exceptional customer service while effectively addressing incidents, complaints, and claims to enhance guest satisfaction.Strategically planned and coordinated daily operations to meet established objectives and deadlines.Conducted regular inventory assessments and managed supply levels to ensure optimal product availability and timely replenishment.Main achievement: Successfully reduced staff turnover and absenteeism by 35%, fostering a stable and motivated work environment.
Diego Fernando López De Los Ríos Education Details
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Business Administration, Management And Operations -
Escuela Profesional De Hotelería Y Turismo Alejandro DumasAdministracion Y Gestion De Empresas Del Sector Hotelero Y Gastronómico -
Liceo Francés Paul Valery, Cali ColombiaBachillerato
Frequently Asked Questions about Diego Fernando López De Los Ríos
What company does Diego Fernando López De Los Ríos work for?
Diego Fernando López De Los Ríos works for Chc Lab International
What is Diego Fernando López De Los Ríos's role at the current company?
Diego Fernando López De Los Ríos's current role is Key Account Manager.
What schools did Diego Fernando López De Los Ríos attend?
Diego Fernando López De Los Ríos attended Cmh Academy, Escuela Profesional De Hotelería Y Turismo Alejandro Dumas, Liceo Francés Paul Valery, Cali Colombia.
Who are Diego Fernando López De Los Ríos's colleagues?
Diego Fernando López De Los Ríos's colleagues are Lucia Lema, Chongmin Hong, Josué Magallanes, 권봉섭, Alejandro Perez Rosco, Jesús Blasco López, Duarte Rodrigues.
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