Diego Ford Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, United States

In my role, I support the Enterprise Analytics team with company-wide analytics tasks. I utilize SQL, PowerBI, and Microsoft Office to develop interactive, impactful reporting dashboards that meet stakeholder needs. I also perform QA and data validation to ensure accuracy and reliability. Additionally, I collaborate with various business units to refine requirements and effectively translate results. Recently, I completed a proof-of-concept dashboard for real estate weather risk using ArcGIS mapping tools.

Tampa, Florida, United States

As a Research Assistant at the University of South Florida Big Data Analytics Lab, I conduct research and develop scripts for data manipulation and extraction using R, Python, SQL, and LLMs. Recently, I was honored with the Best Poster Award at the 37th Annual Florida Artificial Intelligence Research Society Conference.

Tampa, Florida, United States

I was promoted to this role from Transit Bus Driver. In addition to my duties as a driver, I also took on the responsibilities of a dispatcher. I planned daily schedules, ensured adherence to policies, managed emergent situations during shifts, and served as the primary customer service representative. I utilized transit software to maintain smooth and timely bus operations.

Tampa, Florida, United States

In this role, I was responsible for safely transporting passengers along fixed bus routes for the University of South Florida Parking and Transportation Department. I handled customer service and managed onboard operations, successfully transporting over 20,000 passengers without incident.