Diego Ordonez Email & Phone Number

Airdrie, Ab, Ca

Airdrie, Alberta, Canada

- Genetec Certified: Access Control Solution- Genetec Certified: Video Managament Solution- Axis Camera and Access Control Module Integrator/Mercury Board integrator- Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts and debug systems for routine problems; install projects as necessary.- Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.- Identifies and resolves problems for many types of service calls including emergency and after-hours calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results.- Completes accurate and detailed service reports for customer in a timely manner to allow for accurate invoicing and job cost tracking.- Provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation.

Greater Toronto Area, Canada

Bogota,D.C., Capital District, Colombia

- Installed and set up a complete State of the Art "Central Alarm Monitoring Station" with AES Corporation technology and Alarm Center Software by SIS.- Successfully set up a second alarm administrator server as a backup and a Failover Mode at the Central Alarm Monitoring System to increase reliability, availability, and maintainability.- Set up a remote workstation as a dispatcher to eliminate induced faults due to direct monitoring operation over the main Server.- Updated the Central Alarm Monitoring System diagram, WAN and LAN IP Addresses, electrical andcommunication as-build draw.- Proposed and Implemented a preventative maintenance program to establish consistent Best Practices designed to improve performance and maintain optimum network health.- Installed (wiring, programming, commissioning) and maintained (troubleshooting) residential security alarm system.- Provided training to U.S customers explaining the operation of their equipment and applicable services.- Updated and ensured accuracy of data in Central alarm’s database.- Efficaciously handle escalated customer calls as needed.- Organized and labeled Central workstation’s electrical and data connections increasing the systemmaintainability.- Developed a highly detailed training and maintenance written job procedures for new alarm installation and Network maintenance.

Barranquilla Temple, Barranquilla , Colombia

- Built the maintenance program for the facility’s electromechanical systems like generator, HVAC system, potable and treatment water equipment, boilers, heat exchanger, lighting control, water cisterns, pumps, fire and electrical systems on the Dematic Sprocket CMMS.- Led coordination and ensured preventive maintenance was performed to a high standard of safety and efficiency, with proper documentation, appropriate procedures, completed and documented on the CMMS to support the maintenance and reliability program- Collaborated within the Facilities Management team in strategic and operational planning, and management of facility services.- Evaluated staffing requirements on a regular basis; identify key personnel and ensure appropriate staff planning.- Identify, communicate, and measure key performance indicators with the Facility Manager- Managed facility services; ensuring service request and incident resolution is timely and effective, customer satisfaction targets are met, and services provided support business objectives.- Managed and oversee third-party service providers, ensuring quality, cost, schedule, and contract adherence.

Greater Salt Lake City Area

- Processed and imported asset inventory and location data from 150 larger facilities to a new CMMS in order to implement a maintenance program on each property- Trained employees of several facilities on data collection process both domestically and internationally.

El Centro, Colombia

- Planned and led a strategy to enable 50 mechanical pumping wells' controllers that were out of communication with the main controller LOWIS, working with a team of 10 Technician. - Successfully managed maintenance plan timelines to ensure effective solutions were delivered within budget, schedule, and scope.

Tibú - Río Zulia - Arauca, Colombia

• Assessed, validated and corrected the RCM analysis for the field’s instrumentation and control systems. • Worked as a team member in the specialty of instrumentation, and control systems to develop Major Maintenance project plans of three-phase separators (oil, water, and gas), thermal electrostatic treaters, and gas compressors IR-4RDS, Ariel, and Caterpillar, elaborating the resource requirements, budget, and procedures.• Assured effective procurement and use of material, spare parts, tools, equipment and measuring test equipment.

Casabe (Yondo), Colombia

• Efficaciously kept up weekly results of key performance indicators within a range of 90 to 100% according to business requirements.

Casabe (Yondo), Colombia

- Installed, maintained, and configured control and process systems- Calibrated, commissioned, configured, installed, and troubleshot all pneumatic, electronic, electrical, mechanical, and analytical instrumentation devices- Calibrated and repaired analytical instrumentation that monitors or controls flow, level, temperature, pressure, acidity, conductivity, and humidity- Services all process control communication networks like HART, Profibus, Modbus, Ethernet/IP

Bogotá - Colombia

• Successfully developed solutions to improve overall production efficiencies using automated equipment Siemens in the manufacture of commercial explosives for military industry, and food production for Frito-Lay.• Assisted with the technological upgrading for a "well stimulation unit" where was implemented a new supervisory control and acquisition data (SCADA) iFIX, and panel saw machine for wood, plastic and non-ferrous material Mayer PS-80 where was implemented a new Siemens programmable logic controller.• Participated in the development of documentation packages, operators and maintenance manuals, spare parts recommendations, training information and safety procedures for the new and modified production machines in the before mentioned projects.• Provided management project reports and status updates to project contributors and other stakeholders.

Bussiness Project Management

English As Second Language

Msc Oil And Gas Enterprise Management

Electronic Control And Instrumentation Engineer

Electronics Technology