Diego Granado Email & Phone Number

Ville De Paris, Île-De-France, France

Ville De Paris, Île-De-France, France

Ville De Paris, Île-De-France, France

• Coordinate telecommunication & connected solutions deployment (Wifi, Fiber, Stream & Cast, dynamic display) for Hospitality accounts ( more than 50 sites per account, 23% of total company revenue),• Maintain and enhance a personalized long term customer relationship with multibrand hotel owners,• Renew and Extend contracts via upsell (~1M€ contracts),• Implement KPIs and processes improvement with the different teams involved (maintenance, assistance, engineering),• Lead large scale deployment project,• Assure with the customer and the responsible teams of the company's commitments.

Ville De Paris, Île-De-France, France

• Responsible for driving revenue growth ~120 accounts (on the Paris market) and achieving quarterly defined targets on precise KPIs and key initiatives• Strategic and day-to-day account management: responsible for partner contract negotiation and for delivering personalized growth strategies by focusing on their goals and needs• Build strong relationships with both external partners (international hotel brands, key local chains) and internal stakeholders (brands, merchandising, finance etc.)

Région De Paris, France

• Revenue optimization through strong partner relationship (~250 properties) and management of rates and inventory• Analysis of market production and revenue management consulting• Negociation & Securization of Hotels’s competitiveness on Expedia• Follow up with partner's technical demand• Management of Competitiveness Project between analytics teams and Market Management teams

Paris, France

• Onboarding of new joiners partner's properties (target of 10 properties onboarded per week)• Partner training on Expedia tools and hotel extranet

Playa Del Carmen, Quintana Roo, Mexique

• Information and promotion meetings for individuals or goup of guest for the different account of the company (Sunwing, VacationExpress, Vacances Signature, Cocha),• Excursions and transportation sales in three languages

Playa Del Carmen, Quintana Roo, Mexique

• Targeting of qualified coupled• Invitation to the Time Share sales meeting

Dublin City, Comté De Dublin, Irlande

• Customer service for Google Hardware users (phone and tablet)• Troubleshooting of software issues

Newtown(Ed Leixlip), County Kildare, Ireland

• Provide help and troubleshootings to B2B users with various issues concerning both hardware and software for companies as Kone, P&G and SKF.- Support of Spanish, French and English speaking countries.

Bachelor'S Degree, Hospitality And Catering

Bts Ventes Et Productions Touristiques, Tourism Promotion Operations

Activities and Societies: équipe de Football Américain des Archanges de Perpignan