Diego Jacobo Ramírez Castillo Email & Phone Number

Bogotá, Bogota, CO

Lisboa, Portugal

Benchmarking para la estrategia de internacionalización de la K-League

Bogotá, Distrito Capital, Colombia

Media and business analysisSupporting the clientSupporting the product teamAI trainingDashboard TrialsIdentification of Sponsorship DealsAudience identificationValuation of posts

Bogotá, Distrito Capital, Colombia

Centralización de InformaciónQA AMLRemediación

Bogotá, Distrito Capital, Colombia

Quality Assurance de procesos de Name Screening a PEP's principalmente.

Bogotá, Colombia

Functions: - Customer profile and customer journey analysis- Recommend retaining, acquire or offboard customers- Identify customers that fit and share the culture of the bank Achievements: - Annual quality score above 95% for 2021 - Support the increase in the team overall quality calification during 2021 and 2022 - Guide training for Canadian and.

Bogotá, Colombia

Functions: - Verify that the registered information is consistent with the profile of the customer. - Confirm the customer shares the culture and values of the bank. Achievements: - Annual productivity of 90%. - Assist the team in order to write in a more concise way in order to increase the productivity.

Bogotá, Colombia

Functions: - Solve problems of the banking products of the customer. - Report the claims of the customers.Achievements: - Kept an NPS of 9 points.- Average answer time of the requests of the clients under 2 minutes.

Bogotá, Colombia

Functions: - Tips for betting in Premier League matches through Instagram. Achievements: - We were the base for the Telegram group of bet tips of Fútbol al Revés.

Functions: - Articles about football (soccer) and Formula 1. Achievements: - Generate Twitter interactions and become the most read section of the category.- Increased the traffic and visits in this section of the webpage.

Functions: - Support the SARLAFT management operations of the bank. - Register the Declaration of Cash Operations of the customers. - Colaborate with the generation and delivery of the reports from the Superintendencia Financiera de Colombia. Achievements: - Contribute to the consolidation of the data base of the Declarations of Cash Operations to have a.

Functions: - Identify the difference between the reported statements delivered amount and the actual delevered quantity. Achievements: - Helped to find the difference between reported and actual delivered quantities to support the right unit to solve this issue.

Functions: - Do market presentations. - Test the functioning of the web page of the bank. - Suggest improvements in the design, writing and content in the web page of the bank.Achievements: - Improve the writing style of the sections of the web page of the bank to be more friendly for the users. - Contributed to have a better understanding of the services.

Functions: - Comments and analysis of colombian football (soccer) Liga Aguila.Achievements:- Diversified the content of the page.- Increased the visits of the website.

Master'S Degree, Gerencia De Fútbol

Activities and Societies: fútbol, gerencia del fútbol, eventos, patrocinios, networkingMáster en gerencia de fútbol con habilidades para.

Marketing Magister, Marketing

General Sales, Merchandising And Related Marketing Operations

Activities and Societies: Sponsorship Proposal of FC Barcelona.Develop a sponsorship proposal of FC Barcelona to another party. The.

Business Management And Sports Law Certificate, Sports Business And Sports Law

Business Management And Direction Degree, Business Management