Subsecretariat of Services and Digital Country

Subsecretariat of Services and Digital Country

Translations and English classes in enterprises and organizations for all levels:- Infobyte S. A. / Faraday- Agencia Argentina de Inversiones y Comercio Internacional / Fundación Exportar- Magnética- True North- QSocialNow

Information security project management for the Americas region (Canada, United States, Mexico, Colombia, Argentina and Chile) for the AXA company.

Subsecretaría País DigitalConceptualización, ejecución y seguimiento de campañas y estrategias de comunicación integrales en soportes textuales, visuales y audiovisuales.Desarrollo de contenidos y coordinación de proyectos entre las distintas áreas.Supervisión y corrección de textos, contenidos y materiales visuales.Redacción y traducción (inglés/español) de documentos y presentaciones.

Creación y adaptación de piezas creativas para comunicaciones internas y externas de Hewlett Packard Enterprise y Hewlett Packard Incorporated.Control de calidad de creativos realizados por otras agencias de acuerdo a los lineamientos de marca de HP.Edición de imágenes y HTML.

Planeamiento y ejecución de campañas integrales y estrategias de comunicación.Supervisión y desarrollo de contenidos de prensa y comunicación general.Recepción de requerimientos desde la Dirección General y derivación a las áreas correspondientes.Desarrollo de contenidos y piezas de comunicación para distintos soportes.Supervisión y corrección de textos, contenidos y materiales visuales.Capacitación de nuevos ingresos al área.Supervisión de proyectos.Coordinación de redes sociales.

Sales and logistics coordination for Argentina and Chile.Customer Care supervision and quality assurance.Coordination of payments to suppliers and stock controls.Petty cash administration and billing.Webmastering and quality assurance of web contents.

Copywriting of articles, namings, promotions, document translation (Spanish/English), video subtitulation and news publication.Administration of MyPepsiCo LAB, blog developed as an internal communication portal for PepsiCo and oriented to Latin America Beverages employees located in United States, South and Central America.Administration of Extranet developed for PepsiCo designers, employees and providers to interact with each other. User administration and customer support.Community manager for Digicel (cell phone company in the Caribbean) and OM'echaye.Developed credential's presentations. Quality control for texts and websites.Administration of Gatorade Sport Science Institute website. Article correction and publication.Account executive for Verbo Comunicación. Design and programming coordination of bi-monthly newsletter.Agency's e-mail accounts administration.Administration of Jet Blue On The Road website. Imagery approval and quality control. Development of traffic reports.Development of a Sharepoint-based website for Yum! group's internal communications (Taco Bell, KFC and Pizza Hut).

Text translation (Spanish/English) for special edition n° 95.

Information research, text translation and copywriting assistance for editorial publications. International contact with designers and agencies.

Copywriting for webpage.

Certified bilingual Trainer for Microsoft Xbox and Microsoft Advertising projects.Training for new and existing agents.Amount of agents to train: groups of 15 to 20 people.Colaboration with HR in selection and promotion of employees.Technical Account Managers training for online advertising campaigns in the Microsoft Network.

Certified Quality Assurance Analyst for Microsoft Xbox and Microsoft Network (MSN) projects in bilingual Call Center (English/Spanish).Number of employees under supervision: 25.Supervision of Technical Support, Customer Care and Billing services for customers located in Canada, United States, Mexico, Colombia and Chile.Employee monitoring, training and coaching.International conferences with other centers.Administrative tasks and translations.Development of motivational programs for employees.

Certified Quality Assurance Analyst for Kodak project in bilingual Call Center (English/Spanish).Number of employees under supervision: 20.Supervision of Technical Support services to customers located in the United States.Employee monitoring, training and coaching.International conferences with other centers.Administrative tasks and translations.Development of motivational programs for employees.

Telemarketing of Nextel and MCI products and services to customers located in the United States.Inbound and outbound call handling in English language.Backup Supervisor position covered.

Specialized Customer Care.Cashier.New employees training.Marketing and telemarketing.Organization and promotion of events.Various tasks.