• Identify customer health education needs through targeted health assessment activities. Refer customer to other Cigna clinical programs or client specific programs as clinically appropriate• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.• Empower customers to become an active participant in their own health outcomes. • Assist Customer in overcoming barriers to better health.• Collaborate with our matrix partners to support the overall health and wellness strategy your aligned client. • Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes.