Diego Moreira Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, Estados Unidos

*Business retention, development, and growth from multiple accounts. *Manages business relationships in all US territory *Increased Consistency in Operational Performance*SOP Creation & Distribution*Knowledge of CargoWise, SmartHub, Webcargo, Wintouch, Portrix, PowerBI and Exworks System.*Pharma & Healthcare Catalyst*Improved Efficiency & Effectiveness.*Market Analysis / Industry Awareness*Drives collaborative efforts within the team, supporting and sharing best… Show more *Business retention, development, and growth from multiple accounts. *Manages business relationships in all US territory *Increased Consistency in Operational Performance*SOP Creation & Distribution*Knowledge of CargoWise, SmartHub, Webcargo, Wintouch, Portrix, PowerBI and Exworks System.*Pharma & Healthcare Catalyst*Improved Efficiency & Effectiveness.*Market Analysis / Industry Awareness*Drives collaborative efforts within the team, supporting and sharing best practices.*Create and present Quarterly Business Review for key accounts.*Strategic Business Plans and Bid Management*Process & profitability improvements Show less

Curitiba, Paraná, Brasil

* Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business.* Responsible for in-person visits to existing and new customers.* Develops clear and effective proposals/quotations for current and prospective customers.* Create and develop strategies and plans for effectively managing accounts.* Knowledge of Pegasus / Concerto / DMP / WebCargo / Intranet Bolloré… Show more * Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business.* Responsible for in-person visits to existing and new customers.* Develops clear and effective proposals/quotations for current and prospective customers.* Create and develop strategies and plans for effectively managing accounts.* Knowledge of Pegasus / Concerto / DMP / WebCargo / Intranet Bolloré system.* Oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.* Build business partnerships and developing key customer relationships to maximize account profitability.* Manage multiple projects simultaneously with a sense of urgency.* Understand the customer’s business and aligns account strategies to customer goals.* Knowledge of sea & air freight structure and operations to resolve problems, make decisions and achieve business objectives Show less

* Responsible for providing a high quality customer service attendance and handling all customer service queries /complaints / amendments on the phone, email and website (for booking and documentation). * Communicate directly with suppliers, clients (industries) airlines / shipping lines.* Knowledge of Pegasus System.* Support Inside Sales for quotations and global tenders.* Monthly IATA & Demurrage checking.* Control and follow up vessel /airplane allocation at respective… Show more * Responsible for providing a high quality customer service attendance and handling all customer service queries /complaints / amendments on the phone, email and website (for booking and documentation). * Communicate directly with suppliers, clients (industries) airlines / shipping lines.* Knowledge of Pegasus System.* Support Inside Sales for quotations and global tenders.* Monthly IATA & Demurrage checking.* Control and follow up vessel /airplane allocation at respective ports & airports.* Work based on statistics and missing shipping reports following sales guideline and keep sales team duly aware.* Handling commodities, such as dangerous, refrigerated and out of gauge cargo and handling all kinds of situations like claims, changing of destinations on board, late gates and etc.* Handling door to door shipments keeping an intense follow-up.* Experience to prepare all freight costs for sending the invoice to the client. Show less

Curitiba, Paraná, Brasil

* Responsible for providing a high quality customer service attendance and handling all customer service queries /complaints / amendments on the phone, email and website (for booking and documentation). * Communicate directly with suppliers, clients (industries) and airlines.]* Control and follow-up airplane allocation at respective airport.* Work based on statistics and missing shipping reports following sales guideline and keep sales team duly aware.* Monthly IATA… Show more * Responsible for providing a high quality customer service attendance and handling all customer service queries /complaints / amendments on the phone, email and website (for booking and documentation). * Communicate directly with suppliers, clients (industries) and airlines.]* Control and follow-up airplane allocation at respective airport.* Work based on statistics and missing shipping reports following sales guideline and keep sales team duly aware.* Monthly IATA checking.* Inside Sales support with urgent quotations.* Knowledge of Agent System Control. Show less

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