Executive with 21 years of experience in national companies in the Software House and Retail segments, with expertise in sales and negotiation strategies, people management, commercial relationship and strategic planning with a focus on results.Experience in coordinating sales actions, commodities and services negotiations, business and product presentation, after sales and project monitoring.Background in managing operations teams and coordinators, developing and implementing strategic management actions.Efficiency in the development of activities, action analysis, field research and relationship with internal and external customers and assertiveness in decision making.Domain of people management based on predetermined governance focused on communication, alignment of priorities and monitoring of key indicators and agile methodologies.Ability to transmit knowledge and train multicultural and multifunctional teams; actively participate with different areas and obtain third-party results and constant interaction for project development and planning.Analytical ability, meeting goals, leadership and team spirit by valuing, understanding the ideas of different people and managing conflicts, relationship with different hierarchical levels, with adaptability to new roles and new environments.