Diego Michel Email and Phone Number
As an Area Manager at Amazon, I have lead and managed a team of up to 185 associates, ensuring quality and performance standards are met. I also implement a program to provide clarity and feedback to associates on their overall performance, and support their growth into indirect roles and higher level positions.I am currently pursuing a Master of Business Administration degree at Southern New Hampshire University, with a focus on Project Management. I have also obtained multiple certifications in Critical Thinking, Leading vs. Managing, and Time Management from Wiley University Services. I have a strong background in marketing and sales, having worked as a Marketing Manager at BASKETCASE GALLERY for over four years, and as a Learning Trainer at Amazon for seven months. I have a proven track record of devising and implementing effective marketing strategies, analyzing market trends and consumer needs, and facilitating onboarding and training processes. I am a strategic thinker, a growth-focused leader, and a results-oriented professional, with exceptional interpersonal, communication, and organizational skills.
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Account ManagerBasketcase Gallery Jul 2019 - PresentCosta Mesa, California, United States• Managed client’s account, executing tailored marketing campaigns and achieving optimal ROI through strategic data analysis.• Negotiated and finalized contracts, building long-term client relationships and expanding the business portfolio.• Conducted comprehensive market research to identify new growth opportunities, increasing client engagement and satisfaction.• Regularly provided performance reports to clients, offering data-driven insights for campaign improvements and long-term planning.• Collaborated with internal teams to ensure client projects were delivered on time and to specifications, maintaining high client retention rates.
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Area ManagerAmazon Apr 2022 - Aug 2024San3• Spearheaded project planning and execution for operational initiatives, boosting workforce productivity by 20% through optimized resource allocation and predictive forecasting models.• Led cross-functional teams of 50-185 associates, enhancing performance with targeted coaching and tracking, resulting in the highest efficiency ratings across the region.• Designed and launched a career development program, driving a 30% increase in internal promotions and supporting team advancement.• Served as the primary liaison to senior leadership, delivering strategic recommendations grounded in comprehensive data analysis and reporting.• Directed site-wide improvement efforts, earning recognition as the top-improved location regionally.• Streamlined recruitment processes, ensuring high-caliber talent acquisition to meet dynamic project and operational demands. -
Learning TrainerAmazon Oct 2021 - Apr 2022San3• Delivered over 50 specialized training sessions on robotics and operations, achieving a 95% improvement in team efficiency and compliance.• Enhanced onboarding for new hires, reducing time-to-productivity by 20% and elevating team output.• Conducted compliance audits and crafted performance reports that boosted overall site productivity by 10%.
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Sortation AssociateAmazon Aug 2019 - Oct 2021Dsd3Executed sorting operations efficiently, contributing to the timely processing and distribution of packages.Maintained accuracy and speed, consistently meeting or exceeding performance targets.Supported team operations by collaborating with associates and supervisors to address challenges and streamline processes.
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Childwatch AttendantYmca Of The Usa Aug 2016 - Feb 2019San Diego, California, United States
Diego Michel Education Details
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Project Management -
Business Administration And Management, General
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Business Administration And Management, General
Frequently Asked Questions about Diego Michel
What company does Diego Michel work for?
Diego Michel works for Basketcase Gallery
What is Diego Michel's role at the current company?
Diego Michel's current role is People Leader | Business Management, Team Development.
What schools did Diego Michel attend?
Diego Michel attended Southern New Hampshire University, Southern New Hampshire University, Grossmont College.
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