Diego Rodriguez Fuentes Email & Phone Number

London, England, United Kingdom

London, Greater London, United Kingdom

• Ran middle office operations ensuring timely settlement of fixed income bonds, CFDs and equity trades, primarily newly issued high yield and investment grade bonds.• Liaised with brokers and custodians to process, confirm and amend trades as required, ensuring all SSIs were in place. Resolved different types of issues relating to the settlement process, including trades’ failure.• Checked daily settlement reports (Euroclear, Clearstream, DTC, Fedwire, domestic & cross-border).• Checked accounts on a daily basis in order to monitor balance sheet/assets.• Reported daily P&L and trades’ settlements to the Managing Director.• Updated FX rates, checked tickets’ fees and calculated quarterly debit interest charges on all accounts.• Produced quarterly financial reports for multiple legal entities.• Investigated and generated all TMPG interest claims.• Liaised with accounts’ trustees to obtain trades’ authorisations.• Attended investor roadshows/meetings and calls; analysed upcoming deals discussed during them.

London, Uk. Hsbc Canary Wharf

• Received a 100% client satisfaction score and was nominated as a Team Leader.• Gained invaluable experience in leadership, team-building and event management.• Mentored and trained new members of the staff; conducted performance appraisals for the team.

Cartagena Area, Spain

• Managed the stock control function; worked closely with the logistics and production departments in order to carry out reconciliations and ensure variances were kept to a minimum.• Performed B2B product demonstrations; followed up with customers in order to obtain feedback and identify further needs.• Reconciled daily sales reports.• Responsible for till management and cash reconciliations.

Bogota, Colombia

• Prepared and submitted the company’s tax returns to the relevant authorities.• Owned the monthly financial close process, including the production of accounts and closure of the period.• Implemented procedures and policies to ensure efficiency across the finance function.• Performed debt collection, ensuring bad debt write-offs were kept to a minimum.

Bogota, Colombia

• Recorded and reconciled the daily cash sales for all the stores.• Generated a high volume of sales invoices and delivery notes in a timely manner.• Responsible for bank accounts’ reconciliation.• Prepared the monthly accounts for review and approval by the Board.

Bogota, Colombia

Effectively managed a high volume of inbound and outbound customer calls.Addressed and resolved customer product complaints empathetically and professionally.Gathered and verified all required customer information for tracking purposes.Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.Acted professionally and patiently when addressing negative customer feedback.

Jackson Hole, Wyoming Eeuu

• International student internship USA.

Jackson Hole, Wyoming. Usa

• International student internship USA.

Certificate Of Higher Education, Aat Level 3 - Accounting

Associate’S Degree, Accounting And Business/Management, Cima Operational Level

Master’S Degree, Analysis Of The Financial Statements, Management The Accounting, Accounting And Corporate Finance

The objective of the master's specialty in analysis and diagnosis of the company, and the main subjects are: advanced analysis.

Bachelor’S Degree, Bachelor Of Business Administration, Certified Public Accountant

Business administration and management accounting, administrative, financial and taxation; ability to assess, record, analyze.