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Diego Riano is listed as Master in Quality Assurance based in Ibagué, Tolima, Colombia. AeroLeads shows a matched LinkedIn profile for Diego Riano.
Diego Riano previously worked as QA Assistant at Chamber Of Commerce Of Ibague and Research and Publications Assistant at Chamber Of Commerce Of Ibague. Diego Riano holds Master En Gestión Y Control De La Calidad, Technologies/Technicians For Quality Assurance from Universitat Politecnica De Valencia (Upv).
Hello! To have a proactive and “can do” attitude is my command.I hold a Bachelor in International Business Administration and a Master in Quality Assurance from Universitat Politecnica de Valencia (Spain), with additional training and experience as auditor (ISO 19011: 2018). In the QA field, I have experience in the processes of documentation, implementation, maintenance and promotion of the QMS, always aimed at guaranteeing their operation, reliability and effectiveness; ensuring customer satisfaction, standardization of processes and compliance with regulations in accordance with the policies established by senior management to contribute to the achievement of business objectives. Likewise, I also have experience in the satisfactory presentation of certification and re-certification audits in the ISO 9001: 2015 certification process.As an international business administrator, I worked as a statistics assistant in the Research and Publications area of the Ibagué Chamber of Commerce, where I produced documents available to the public such as "Evaluation of the economic impact of free trade agreements in Tolima", "The exporting and importing companies of Tolima and their role in the dynamics of foreign trade", among others.I love challenges and I'm always more than ready for the next one!
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Colombia
Responsible for the implementation (review organization's context, identification of stakeholder's requirements, design and characterization of processes, design and implementation of KPIs, collection of documented information) and maintenance (KPI's monitoring, execution of internal audits, design of action plans for the continuous improvement) of the.
Colombia
Development of economic research for production of data and informative documents on the macroeconomic situation of the country and region. During this experience I acquired skills in statistical/data analysis, syntax and writing for the production of informative documents useful to the interested parties.
Colombia
Customer service, external commercial contact with companies and/or events, reception and distribution of institutional and academic documentation, preparation and sweeping of databases, management of institutional social networks and design of marketing plans.
Colombia
Development of company's' communication, marketing and sales tasks via telephone. Compliance and monitoring of service coverage indicators.
Colombia
Logistical support executor (protocol, tele-marketing, customer service, etc.) for activities planned by FENALCO Sectional Tolima as execution of institutional agreements.
Tolima, Colombia
Auxiliary of the Industrial, Commercial and Services entrepreneurship project "Tienda Tolima", corresponding to axis 3, policy 3 of the Departmental Development Plan 2012-2015 "United for the Greatness of Tolima: Tolima on the Global Economy Route".
Colombia
Phone agent for the general customer service line, credit card line and credit card client retention of the BCSC Foundation (Colmena/ Banco Caja Social), as Digitex Servicios B&OP's client.
Análisis de los elementos sensibles en la actividad de colocación y captación para la identificación de riesgos potenciales a la entidad.
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Diego Riano is listed as Master in Quality Assurance.
Diego Riano is based in Ibagué, Tolima, Colombia.
Diego Riano has worked for Chamber Of Commerce Of Ibague, Cun, Comfenalco Tolima, Fenalco Seccional Tolima, and Government Of Tolima.
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Diego Riano holds Master En Gestión Y Control De La Calidad, Technologies/Technicians For Quality Assurance from Universitat Politecnica De Valencia (Upv).
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