Trusted Technical Advisor. Ensuring Customer Outcomes.

• Pega Infinity v8 • Pega Customer Service for Insurance • Pega Robotics

- Business Process Analyst- Implementing Java Integration components for BPM platforms- Simulating and Optimizing Business Processes- Project Management- Pega Infinity v8.x- IBM BPM v8.x- Appian v18.x- Bizagi modeler

- Web applications development for several projects BPM/SOA.- Integrate solutions with 3rd party and legacy systems- Lead business process improvement and BPMS projects from a technical perspective- Design process flows, data structures, business logic and user interfaces- Test developed solutions for conformance with requirements- Define standards and methods for BPMS process implementation- Mentoring of BPM team members- Pre-Sales Technical Consultant- IBM BPM v8.x on premise / IBM BPM v8.x on Cloud / IBM Bluemix

- IBM WebSphere BPM v8.0.1.3 and Lombardi Edition v7.2.- Web applications development for Vodafone’s projects BPM/SOA.- Collaborate in AI’s and macro’s designs.- Designing, planning and execution test cases- Maintenance of web applications and incidences management.- Development, Test, and Production environments- Support AMS, 24x7

- IBM WebSphere BPM v8.0.1.2 and Lombardi Edition v7.2.- Web applications development for Vodafone’s projects BPM/SOA.- Collaborate in AI’s and macro’s designs.- Designing, planning and execution test cases- Maintenance of web applications and incidences management.- Technical Support

- Conducting validation of a software tool that will monitor IP performance metrics on cellular and wireless networks 802.11 b/g/n/ac.- Carrying out testing and certification to ISO/IEC 9646, software testing of an application with synthetic IP traffic in several technologies and operating systems.- Installing and configuring a new workstation according to company’s requirements; APs, switches, routers, servers on Linux, desktops, laptops and Wi-Fi devices.- Set up services including DHCP, DNS, IPv6 Access Router, VNC, VPN, and Radius server; investigate and troubleshoot field-testing issues.

- Coordinate with development and support engineers and carriers to troubleshoot issues and implement solutions; performing regular System and Support status reporting. - Installing and configuring CCTV cameras and security system (RFID).- Integrated new technologies into existing network environment; performed backups, applying operating system updates, patches and configuration changes.