Diego Sierra De Faria

Diego Sierra De Faria Email and Phone Number

 Apple Customer Experience | Business Development | Strategy | Consultant | Project Management | MBA | Manager @ Apple
cupertino, california, united states
Diego Sierra De Faria's Location
São Paulo, São Paulo, Brazil, Brazil
Diego Sierra De Faria's Contact Details

Diego Sierra De Faria work email

Diego Sierra De Faria personal email

About Diego Sierra De Faria

Professional with more than 10 years of career developed in the areas of Operations Management, New Business Development, Business Intelligence and Operational Excellence Management, in multinational and national services and industry companies, such as: 3M, AGCO and ITAESBRA. Extensive experience in budgeting, forecasting, CAPEX, OPEX, product development cycle and roadmap, complex Project Management, agile methods (SCRUM, KANBAN), budget vs. cost reduction, financial modeling with scenario building and monitoring of innovation and technology trends;Solid knowledge in economic feasibility study of new investment projects, using IRR, NPV and payback financial analysis techniques;Acting in the areas of B2C and B2B, management of strategies in digital solutions, ROI, sales leads, sales funnel, performance of online marketing campaigns and cash-flow management;Responsible for economic and financial analysis and coordination of action plans aimed at implementing new digital strategies in start-ups. Preparation of business plans and presentation of results to the Board of Directors;Experience in the consulting area, including advising on the development of new products, implementation of business intelligence (BI).Main achievements• Participation as an Adviser with strategic and operational insights in foodtech;• SAP and TOTVS (ERP);• Management, implementation and startup of the new industrial site in Pernambuco (200 employees, 9 of them from the corporate management team) - Investment of R$100 million, estimated revenue of R$150 million per year;• Product approval PAPP with a rating above 90%;• Monitoring of product cycle with 8 months timespan;• Validation of all cost reductions in the areas, with an estimated savings of R$ 2 million in 2 years - monthly presentation to Vice President Global and Latam and all executives;• Implementation of continuous improvement and innovation projects, negotiation of international B2B contracts – focused on increasing productivity, optimizing tasks and team management;• Increase the performance of the management team by 25% using agile management methodologies (SCRUM and Kanban);• Awarded as the Best Supplier of Jeep/Stellantis in underbody during the year 2020.• Awarded The Best Lean Manufacturing And Housekeeping award at AGCO - 2015.• Development of the first Bot with Manufacturing Artificial Intelligence for Process Training and information consultation and Strategic KPIs. Recognition of the most innovative project during 2019. • Head of technology projects at AGCO Ribeirão Preto-SP.

Diego Sierra De Faria's Current Company Details
Apple

Apple

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 Apple Customer Experience | Business Development | Strategy | Consultant | Project Management | MBA | Manager
cupertino, california, united states
Website:
apple.com
Employees:
218112
Diego Sierra De Faria Work Experience Details
  • Apple
    Apple Customer Experience
    Apple May 2024 - Present
    Greater Ribeirão Preto
    US Consumer & ALAC Sales - Responsible for fostering exceptional business results by motivating partner establishments and regional leadership to achieve business goals.
  • Sertran Transportes
    Manager - Marketing, Quality, Bi, Cco
    Sertran Transportes Oct 2022 - Apr 2024
    Ribeirão Preto, São Paulo, Brasil
    Manager of SBI (Sertran Business Intelligence) - BI experience in supervising BI teams, corporate KPI management, and development of new product roadmaps. Strong leadership, project management, and problem-solving skills. Responsible for the departments of Business Intelligence, Marketing, Quality, and Telemetry (CCO).o Implementation and structuring of the Project Management Office (PMO) within the company with the aim of defining guidelines, processes, and tools to ensure consistency and efficiency in project execution.o Development of operational start roadmaps, integration with new products, and monitoring platforms - ensuring that the necessary steps for launching operations and products are efficient and effective.o Supervision of internal marketing functions, ensuring that internal company initiatives are successful (more than 50 units in 5 states, with over 2000 employees).o Conduct training sessions in both in-person and online settings for leadership groups and pilot any newly created educational content. Organize 'train-the-trainer' initiatives for call center instructors. Provide guidance and nurture call center managers to collaborate in delivering educational content.o Strong analytical skills and strategic vision to identify market opportunities, understand customer needs, and develop innovative solutions.o Strong performance in ensuring the quality management system, internal audits, and quality control programs for large clients such as (Adecoagrao, Raízen, BP Bunge).
  • Sierra & Company
    Business Consultant Manager
    Sierra & Company Mar 2022 - Jan 2024
    Ribeirão Preto, São Paulo, Brazil
    Business Consultant Advise financial partners on business development for growth. Process improvement to shape organizational culture, optimize efficiency for greater efficiency and the company evolve and grow.o Preparation of management reports: budget, forecast, profitability analysis, analysis of variations or realized x, expense control, special surveys requested by the board;o Development of business plans and corporate roadmaps – short, medium and long term. Construction and maintenance of B2C and B2B strategies;o Commercial relationships and contacts with brokers, financial institutions in decision making with the client;o Implementation of new market technologies, whether industrial models, CRM, IoT, online interaction platforms, KPIs, wearable technologies. Consultancy on the implementation of agile project management models: Lean, Scrum, Kanban, SMART.
  • Itaesbra Indústria Mecânica Ltda.
    Plant Manager
    Itaesbra Indústria Mecânica Ltda. Jan 2020 - Mar 2022
    São Paulo E Região, Brasil
    Responsible for the entire operations of a manufacturing plant. This includes the management and coordination of daily activities to ensure high performance and production. Managed the resources of the construction and startup of the new Jeep’s Supplier Plant in the Pernambuco State. Factory SOP was completed within only 6 month timespan - full production. Managed +180 employees (Tooling, Quality, Production, Logistics, EHS, Process Engineering, Financial).- Reviewed product development budgets, expenditures and research.- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs.- Identifies optimization opportunities for improving performance.- Redesigned operational workflow processes to maximize efficiency.- Actively seeks customer feedback (both formal and informal) regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction.- Managed and allocated R$100M in production budget funds and approved expenditures to oversee spending.- Prioritized roadmap in order to achieve product goals and metrics.
  • Agco Corporation
    Manufacturing Supervisor
    Agco Corporation Nov 2017 - Dec 2019
    Ribeirão Preto E Região, Brasil
    Developed and improved the capabilities of production performance over the course of two years.- Responsible for startup of the new Sprayer Assembly line Product (increased productivity from 65% to 80%).- Ensure the desired product quality levels are achieved through use of standard work and training to those standards, training in operation and inspection techniques – use of tools and data.- Managed continuous improvement projects – planning, execution, controlling and closing phases of a project life cycle ($10 million – 5 years).- Implemented internal Lean methodology (APS) to increase productivity levels - increased productivity levels by +12% and cost reduction of $1.2M in one year.- Identified problems and implemented effective solutions.- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Agco Corporation
    Senior Manufacturing Analyst
    Agco Corporation May 2014 - Nov 2017
    Ribeirão Preto E Região, Brasil
  • Smartti - Apple Re-Seller
    Project Analyst
    Smartti - Apple Re-Seller Apr 2014 - May 2014
    Ribeirão Preto E Região, Brasil
    Responsible for managing the account of Business Partners and Customers to provide Apple’s software and education business strategy. • Consistently developed strategic business and marketing plans in conjunction with the company’s directors. • Manage contracts with vendor and suppliers by assigning task and communicating expected deliverables. • Developed and implemented customer service training concepts and policies. • Managed all aspects of the online advertising, - experience of media and audience planning tools (e.g., Google Ads, Facebook Ads, Marketing Mix modeling, etc.).
  • Shareme
    Project Coordinator / Co-Founder
    Shareme Jan 2013 - Jan 2014
    Ribeirão Preto Area, Brazil
    Headquartered in Ribeirão Preto, São Paulo, Brazil, The Sharemedia Company develops business leading advertising solutions for its clients by creating, planning and handling advertising and online marketing strategies. Ensured high performance and measuring the impact of the most complex and high value ads campaigns. • Developed and implemented the PMO’s planning process.• Managed multiple advertisement campaigns by analysing performances and setting the correct campaign configuration (relevant keywords, geographic regions, cost per click, CPI, CPM, CTR, ROI, etc).• Build thorough knowledge of how clients can use Google, Microsoft and Facebook products to meet their marketing objectives across Google Search, Google Display Netwok, YouTube, Bing and Facebook Display Network.• Performance in Google Adwords and Analytics - SEO strategies.• AWS and SAP system implementation.• Close work with data analysis to identify growth opportunities for the clients and optimize the value of client accounts by analysing and managing their campaigns strategy across both Search and Display – improved campaign performance by 30%.Some key clients included: Irajá Décor, Irajá Móveis, Golden Bear English School, Ourofino.
  • 3M
    Plant Engineering Intern
    3M Oct 2011 - Dec 2012
    Ribeirão Preto Area, Brazil
    The 3M Company has been a leader in fabricating, assembling or processing anything around the World, 3M is considered one of the most innovated companies in the World. As part of the team, I was responsible for leading internal projects and providing KPIs reports and analysis.• Pioneered the first-ever EHS internal Marketing environment for executives and managers.• Developed and improved the KPIs software controls and data analysis. The new systematic and software increased productivity by 80% in terms of data analysis of ongoing decisions or initiatives• Improved and managed Total Productive Management (TPM) system by conducting quantitative analysis and reports to directors and managers• Co-ordinate small infrastructure, EHS and process engineering projects. Also worked as a team leader to assist engineers and managers to guide and develop lean manufacturing projects.
  • Pedra Agroindustrial S/A
    Engineering Intern
    Pedra Agroindustrial S/A Jun 2010 - May 2011
    Serrana, Brazil
    • Development of Corporate Sector maintenance procedures for equipment of industrial plants;• Monitoring the activities of the corporate sector (Extraction, Distillery, Utilities and Boilers);• Development of action planning and control of Maintenance activities (Electrical, Instrumentation and Mechanical);• Productivity Analysis and industrial analysis;• Project Management activities and development of monitoring Software of internal investment(costs, reliability and productivity);

Diego Sierra De Faria Skills

5s Engenharia Engineering Six Sigma Microsoft Office Seis Sigma Plc Program Management Microsoft Excel Automation Ms Project Manufacturing Autocad Project Engineering Lean Manufacturing Pdca Leadership Matlab Fmea Tpm Instrumentation Iso Pmbok Marketing Strategy Digital Marketing Business Strategy English Project Management Continuous Improvement Management Pmo Kaizen Online Advertising Social Media Marketing Email Marketing Advertising Team Leadership Project Planning Marketing Marketing Digital

Diego Sierra De Faria Education Details

Frequently Asked Questions about Diego Sierra De Faria

What company does Diego Sierra De Faria work for?

Diego Sierra De Faria works for Apple

What is Diego Sierra De Faria's role at the current company?

Diego Sierra De Faria's current role is  Apple Customer Experience | Business Development | Strategy | Consultant | Project Management | MBA | Manager.

What is Diego Sierra De Faria's email address?

Diego Sierra De Faria's email address is di****@****orp.com

What schools did Diego Sierra De Faria attend?

Diego Sierra De Faria attended Stanford University, Mba Usp/esalq, Fundação Getulio Vargas, Universidade Federal De São Carlos, Universidade Paulista.

What are some of Diego Sierra De Faria's interests?

Diego Sierra De Faria has interest in Software And Hardware Researcher, Languages, Technology, Business Development, Equipment Maintenance, Traveling, Automated Production Lines, Activities In Project Development Area, Dancing, Project Manager.

What skills is Diego Sierra De Faria known for?

Diego Sierra De Faria has skills like 5s, Engenharia, Engineering, Six Sigma, Microsoft Office, Seis Sigma, Plc, Program Management, Microsoft Excel, Automation, Ms Project, Manufacturing.

Who are Diego Sierra De Faria's colleagues?

Diego Sierra De Faria's colleagues are Nigar Balaşbəyli, Abooudy Sy, Nicholas Eanes, Natalia Pavlovic, Carlos Bellotti, Rocco Mandaglio, Mohammad Faisal.

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