Standardization of procedures, implementation of KPI's and team training. Solid track record in areas of Order allocation ,saler order, customer service, with a focus on finding efficient solutions and meeting objectives.Standardization of procedures, implementation of KPI's and team training. Solid track record in areas of logistics, quality and customer service, with a focus on finding efficient solutions and meeting objectives.Skills: Problem solving · Continuous process improvement · Project management · Staff onboarding · Leadership of multidisciplinary teams · Procedure development · Process improvement · Leadership · Communication processes · Teamwork · Microsoft Power BI · Service operations · User Onboarding Microsoft Excel Customer Satisfaction Training Negotiation

I managed the supply chain, optimizing inventory levels and minimizing losses.I implemented an alert system to prevent stock outages and guarantee customer satisfaction.Analyzed key performance indicators to identify areas of improvement and make data-driven decisions.Ensure compliance with safety and quality standards in all operations.

1.- Provide timely assistance to our installers in carrying out installation tests.installations and reviews.2.- Prepare the Service Records in an efficient and timely manner to send the client thedocumentation and evidence that your GPS equipment has been properly installed and/orrevised.3.-Give our installers an immediate response and the necessary support in caseany difficulty and/or inconvenience occurs during installation and/or review.4.-Develop and cultivate long-term relationships with our clients and installers so thatThey receive a service that exceeds their expectations at all times.

Manager of the Sales Area.Responsible for Searching New Sales Channels.Research, suggest and develop Promotional Plans.Define promotions and discounts.

-Reportes y análisis de KPIS de producción, gente, costo, seguridad, tiempo promedio y fallas.-Capacitaron operativa al personal de nuevo ingreso.-Mapeo de proceso.-Elaboración de procedimientos.-Elaboración de matrices de riesgo.