Engagement, inspired leadership, empathy, values and continuous development of people and businesses.Implementation and improvements of ERP and administrative processes.Director: Economist with more than 10 years of experience, specialist in Financial BPO. I worked in one of the bigies companies in the segment, BDO Brazil, and throughout my professional trajectory I managed clients of different segments and sizes, both national and international, always developing activities related to treasury, contract management, financial management, administrative process improvements and adequacy of cash flow. Focusing on excellence, I acquired strong skills in quality management, team and customer relationship.Extensive experience and strong skills with TOTVS, BACK OFFICE.