Diego Sonoda Email and Phone Number
I have over twelve years of experience in the travel industry, having been a partner in a travel agency in Brazil. Through this experience, I gained extensive knowledge of the overseas travel market and customers. My expertise lies in sales and travel management, leadership, customer relationships, sales strategy, and marketing. As a professional, I believe that everyone has untapped potential, and as a team, we need to strengthen our capabilities and lead by example. I use design thinking to provide innovative solutions and take bold steps to tackle challenges. One of my bold moves was to come to Australia, which sparked my interest in technology and motivated me to upskill myself constantly. I recently graduated from Torrens University Australia with a Master's in Business Information Systems in December 2023. My academic performance was excellent, with grades of 64% High-Distinction and 36% Distinction, reflecting my genuine interest in various subjects, especially IT, Business, Design, and Data Analysis and Visualisations. These grades demonstrate my dedication to surpassing my capacity. During my Master's program, I interacted with students and tutors from diverse backgrounds, giving me a unique perspective. In addition, I completed a Diploma in Leadership in 2018 and an Advanced Diploma in IT in Australia in 2021, which opened my eyes to the constantly evolving tech world and the endless possibilities it offers to solve problems and make a better future. Also, in 2021, I completed an Acting Screen Studio course at NIDA. Through immersive training in improvisation, script interpretation, and ensemble work, I refined my performance abilities and developed my creativity, adaptability, and effective communication skills.I seek a career opportunity to leverage my qualifications and experience and collaborate with diverse teams and stakeholders to create innovative and elegant solutions that make us connected and proud of our work.
Sonoda Creative
View- Website:
- sonodacreative.com
- Employees:
- 1
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Web Designer And Founder (Sonoda Creative)Sonoda CreativeSydney, Nsw, Au -
Marketing TeamWorldteam (Formerly Arcade Dev House) Jun 2024 - PresentSydney, New South Wales, AustraliaManaging the CMS platform, conducting testing, and designing pages and materials. Developing creative campaigns to ensure brand consistency. Performing business analysis to identify market trends and integrating insights into web design projects to enhance user experience and business outcomes. Additionally, supporting the marketing team and other departments with diverse tasks. -
Food And Beverage AttendantThe Apollo Restaurant Group Oct 2021 - PresentSydney, New South Wales, AustraliaMy tenure at the Apollo Restaurant in Sydney has been marked by a dedication to excellence in a high-pressure, fast-paced friendly fine dining environment. My role extends beyond typical waitperson duties, entrusting me with the responsibility of closing the restaurant. This includes sending shift and financial reports and balancing the till, tasks that underscore my reliability and trustworthiness as a professional. A key contributor to enhancing the restaurant's reputation, I have consistently received five-star reviews, significantly lifting the overall review rate and contributing to a positive dining atmosphere.Key Responsibilities- Guest Experience Management: Ensure each guest receives an outstanding dining experience, contributing to high customer satisfaction and repeat patronage.- Financial Reporting and Management: Responsible for closing the restaurant, including financial reporting, counting the till, and ensuring it balances accurately.- Team Collaboration: Work closely with diverse teams across the venue to maintain the high service standards Apollo Restaurant is known for.- Feedback Enhancement: Actively contribute to improving the restaurant’s review ratings through exceptional service and attention to guest needs. -
Digital Marketing RoleAcadium Mar 2024 - Jun 2024During my 3-month apprenticeship in Digital Marketing, I utilised and expanded my skills in web development, data analysis, business analysis, and marketing. My main focus was to streamline and enhance the digital presence of our client's brand by unifying various platforms under a cohesive brand identity. I introduced innovative functionalities, developed modern websites, and crafted targeted marketing strategies in collaboration with an AI company. This role allowed me to blend technical proficiency with creative design, contributing significantly to the evolution of the brand's digital footprint.Key Responsibilities- Brand Integration: Spearheading the integration of diverse platforms to create a unified brand experience for the clientele.Web Development and Enhancement: Taking the lead on developing new, modern websites that align more closely with the brand's identity and improving functionality on existing sites.- Data and Business Analysis: Data analysis is employed to inform business strategies and marketing initiatives, ensuring data-driven decision-making.- AI-Driven Marketing Strategies: Collaborating with an AI company to devise and implement cutting-edge marketing strategies that leverage artificial intelligence for enhanced customer engagement. -
Travel Agent, Sales ManagerAspp Tur Aug 2006 - Jan 2019Curitiba, Paraná, BrazilAnalyse client development and create increased customer loyalty. Manage travel processes. Create a strong team. Administrate incomes. Analysing the ways to find more customers, travelling to the destinations offered to evaluate the pros and cons of the city, hotels, exchange courses and tours. Achieve the sales targets by creating strategies through data analysis. Skills: - Client Relationship Management: Expert in analysing client development to cultivate increased customer loyalty.- Travel Process Management: Skilled in overseeing all aspects of travel arrangements, including flights, accommodations, and tours.- Team Leadership: Proven ability to build and lead strong teams, ensuring high performance and exceptional service delivery.- Financial Administration: Competent in managing incomes and budgeting effectively to maximize profitability.- Strategic Sales & Marketing: Adept at designing and implementing marketing campaigns that attract new customers and meet sales targets through insightful data analysis.- Product Development: Experienced in developing both standard and bespoke travel packages to meet diverse client needs.- Digital Proficiency: Proficient in updating company websites and utilizing digital tools for marketing and sales strategies.- Market Expansion: Demonstrated success in expanding sales markets, particularly in the International Cruise sector.- Awards & Recognitions: Recipient of the Excellence Award Costa Crociere 2014 and Visual Tourism Award 2012/13, highlighting outstanding achievements in the travel industry.
Diego Sonoda Education Details
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Information Technology -
Information Technology -
International Business -
Business Administration And Management, General
Frequently Asked Questions about Diego Sonoda
What company does Diego Sonoda work for?
Diego Sonoda works for Sonoda Creative
What is Diego Sonoda's role at the current company?
Diego Sonoda's current role is Web Designer and Founder (Sonoda Creative).
What schools did Diego Sonoda attend?
Diego Sonoda attended Torrens University Australia, National Institute Of Dramatic Art, Academies Australasia Polytechnic, Greenwich College, Fae Centro Universitário.
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