Diego De Souza Teixeira Email & Phone Number

Dublin, Ie

Dublin, Ie

Dublin, Condado De Dublin, Irlanda

Proficiently performing series of technical review of IT infrastructure controls covering Enterprise Servers, Active Directory, Operating systems, and Databases ahead of internal audit of the technical IT Team.- Provisioning key IT devices, reimaging laptops, and using MDM for mobile phone readiness for self-provision process for joiners.- Actively ensures that ServiceNow calls are up to date on the system and properly escalate unresolved issues to appropriate internal… Show more Proficiently performing series of technical review of IT infrastructure controls covering Enterprise Servers, Active Directory, Operating systems, and Databases ahead of internal audit of the technical IT Team.- Provisioning key IT devices, reimaging laptops, and using MDM for mobile phone readiness for self-provision process for joiners.- Actively ensures that ServiceNow calls are up to date on the system and properly escalate unresolved issues to appropriate internal teams.- Prioritizing delivering of peripheral devices such as (monitors and consumables) to deliver out to individuals working from home & in office.- Responsible for asset tagging of consumables & monitors, manages P2P system admin involving placing & receiving orders.- Managing key IT process e.g., Joiners, Leavers & Changes, privilege access control, incident management and interfacing with internal auditors. Show less

Dublin, Condado De Dublin, Irlanda

Acting with the deskside team to respond to break-fix calls troubleshooting Lenovo laptop hardware faults, installing and configuring hardware. Responsible for provisioning and configuring laptops for new company joiners and controlling devices returned by company leavers by reimaging and updating inventory control.

Dublin, Condado De Dublin, Irlanda

Acting with the deskside team to respond break-fix calls troubleshooting Lenovo laptop hardware faults, installing and configuring hardware. Responsible for provisioning and configuring laptops for new company joiners and controlling devices returned by company leavers by reimaging and updating inventory control.

To monitor, manage and install/configure the Service Bureau's, Operating System, Applications (SAA, AWP, SAG, HSM, SNL) and additional services such as Cloud environment based on VMware.Acting to delivery processes of contracted services, configuring equipment and technical solutions to bureau's banks customers.

Implementation of IT projects, Administration of S.O, such as Windows and Linux server parks, customer and internal user service desk support. Installation and maintenance of DNS services, Activite Directory and more S.O's services.

Support to the customer service focused on the use and management of ERP application.Reading and creating Scripts(Query, Procedures and Functions) in SQL Server 2008, 2008 R2, 2016 and 2019.Installation and update of operating systems (Windows 7, Windows Server 2003, 2008, 2012).Database installation and configuration in SQL Server and SQL Reporting Service Creation and correction of reports in Crystal Reports and Reporting Service. Maintenance and installation of own… Show more Support to the customer service focused on the use and management of ERP application.Reading and creating Scripts(Query, Procedures and Functions) in SQL Server 2008, 2008 R2, 2016 and 2019.Installation and update of operating systems (Windows 7, Windows Server 2003, 2008, 2012).Database installation and configuration in SQL Server and SQL Reporting Service Creation and correction of reports in Crystal Reports and Reporting Service. Maintenance and installation of own system (ERP), printers, Software and Hardware.Testing and Documentation.Course for correct use of proprietary software (ERP), Windows XP, Windows Vista, Windows 7.Telephone assistance, remote assistance (Vnc, TeamViewer, Terminal Service, Logmein, Ammy Admin), e-mail and Personal Assistance.Analysis and development of Banking File (CNAB), Electronic Invoice (nFE)Advanced knowledge in finance and collection of Factoring, FIDC and electronic bank. Show less