- Support the effectiveness of the QA, risk and compliance function by performing operational, and administration - Check and verify the adherence of distribution operations to quality standards- Work types: Indexing, Repurchases, Static,New business , Switches, Purchases and Internal Verification.- Flag anomalies or potential fraudulent activities to ensure corrective action is taken. -Collaborate with cross-functional teams to address discrepancies promptly.- Optimising customer relationship processes for enhanced client satisfaction. -Ensure that all controls and queues monitoring are performed. -Accurately capture client instructions on the system. -Obtaining at least a 100% earned effectiveness monthly.-Ensure work received Is FICA and FAIS compliant. -Adhere to knowledge Enabler (KE) provided on the system and take appropriate action. -Index and ensure that instructions are dealt with appropriately within the turnaround times and cut-offs as per the service level agreement (SLA) - Internal Verification: To ensure accuracy, quality, and compliance by reviewing documents, data,and workflows, collaborating teams to enhance efficiency.-FICA Processing and Verification-Specialist in Internal Verification of InvestmentTransactions.-Specialist processor of Retail Unit Trust Withdrawals, New Business updates.

TMM