Diep Thao Phan Email & Phone Number

Ho Chi Minh City, VN

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

- Lead a team of 3; develop internal and external SOPs, KPls, content guidelines, performance tracking methods, and report templates.- Allocate resources, ensure timely delivery of announcements for Xanh SM Drivers through channels such as Facebook groups, blogs.- Prepare FAQs and action plans for typical issues and crises that might arise in the driving.

Ho Chi Minh City, Vietnam

• 1. Change Management tasks:
• Create and execute plans for staff to transition to new systems effectively after go-live.
• Ensure all end users effectively use the new systems; collect feedback, and stick them with the project team and new system.2. Communications tasks:
• Ensuring that all stakeholders informed about project progress and all key milestones.
• Report to management team about the progress of project as well as any issue need support or alignment.

Ho Chi Minh City, Vietnam

- Rider Ads project owner- Rider Benefit projects planning & executive- Brainstorm, support executing operation for Riders engagement events and merchandise production- Community management: Organize offline and online Rider meetings; prepare FAQs and plans of action for typical issues/crises.

Ho Chi Minh City, Vietnam

- Deliver timely announcements for Riders on channels: FB group, fanpage, broadcast, blog...- Broadcast owner: Plan & execute all announcements about Rider Operations

Ho Chi Minh City, Vietnam

- Expand product solutions and figure out more marketing channel to popularize our brand.- Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedback.- Oversee creation and delivery of press releases, advertisements, and other marketing materials.- Ideas for design print ads and.