Diep Thao Phan Email & Phone Number

Ho Chi Minh City, Vn

Ho Chi Minh City, Vn

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

- Lead a team of 3; develop internal and external SOPs, KPls, content guidelines, performance tracking methods, and report templates.- Allocate resources, ensure timely delivery of announcements for Xanh SM Drivers through channels such as Facebook groups, blogs.- Prepare FAQs and action plans for typical issues and crises that might arise in the driving community in response to company announcements.

Ho Chi Minh City, Vietnam

1. Change Management tasks:• Create and execute plans for staff to transition to new systems effectively after go-live.• Ensure all end users effectively use the new systems; collect feedback, and stick them with the project team and new system.2. Communications tasks:• Ensuring that all stakeholders informed about project progress and all key milestones.• Report to management team about the progress of project as well as any issue need support or alignment.

Ho Chi Minh City, Vietnam

- Rider Ads project owner- Rider Benefit projects planning & executive- Brainstorm, support executing operation for Riders engagement events and merchandise production- Community management: Organize offline and online Rider meetings; prepare FAQs and plans of action for typical issues/crises.

Ho Chi Minh City, Vietnam

- Deliver timely announcements for Riders on channels: FB group, fanpage, broadcast, blog...- Broadcast owner: Plan & execute all announcements about Rider Operations

Ho Chi Minh City, Vietnam

- Expand product solutions and figure out more marketing channel to popularize our brand.- Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedback.- Oversee creation and delivery of press releases, advertisements, and other marketing materials.- Ideas for design print ads and publications.- Ensure brand messages are consistent.