Diep Mauerhofer Email & Phone Number

Geneva, Switzerland

- Lead the system maintenance, system testings including functional testing, regression testing and interfaces- Lead the end-of-month ledger reconciliation process, in coordination with middle office, finance and trading execution teams- Analyze current systems, identify gaps and works with system providers for solution implementation- Develop BI dashboards (Microsoft Power BI, Tableau) that support business activities and decision making- Monitor system integrations between CTRM (EKA) and SAP FI, handle system breaks

Ho Chi Minh City, Vietnam

- Standardised and optimised risk processes across the group.- Formed a solid regional Risk Committee to control and monitor APAC region.- Managed a team of 5 risk controllers, who played a crucial role in the successful global phase one roll- out of Salesforce CRM platform.- Coordinated globally to implement effectively group risk strategies.- Contributed to group digital transformation core team as a Business Process Owner (BPO) for Risk.

Geneva, Switzerland

- Processed and analysed data to support risk decision making.- Created group consolidated risk dashboards and monitored daily risk exposure.- Developed group risk reports and dashboards using Microsoft Power BI.- Led the development of in-house CTRM as a product owner for contract & risk management. Organized workshop with different stakeholders to gather user stories and documented them into functional and non-functional requirements. Participated in dev. daily scrum meetings as product owner to make sure development of the prototype is done by business priority and business values are clear to the entire team. Identified project risks and reported directly to the group COO.- Led successfully the integration with Farmer Connect, a blockchain platform used for traceability. Acted as the project manager as well as business analyst, together with 2 developers at Sucafina side to define data flows, master data mapping, business rules between 2 systems.- Participated in Steering Committees of other project to challenge product owners & support them towards group IT vision.

Geneva, Switzerland

- Be the product owner of group CTRM (Commodity Trading and Risk Management) system, which is Sucafina Online 2.0. Work closely with different SMEs and solution architects, document trading/operations business processes & standard them at group level- Led the implementation of CTRM 1.0 across different group subsidiaries, including collecting requirements, transforming business processes into IT solutions & training business users- Led successfully the integration with Komgo (Trakk product), the largest multi-bank trade finance platform. The integration helps Sucafina to exchange receivables data with their financing banks digitally & improve the quality of financial reports- Led successfully the integration with Cargoo, a digital supply chain platform initiated by Commodity Supplies. The integration helps Sucafina to digitalise its logistics processes & communication with different shipping lines as well as supply chain stakeholders

Ho Chi Minh City, Vietnam

- Managed a team of 3 Middle Office officers to deliver expected performance results.- Handled ticket systems, supported business users and conducted system trainings for CTRM.- Led IT change and project management for in-house CTRM 1.0. Maintained a Kanban board jointly with development team to monitor all requests by business priority with their progress.- Responsible for updating all relevant stakeholders on the deliverables & estimated deliveries.- Promoted IT team internally with the business users.

Ho Chi Minh City, Vietnam

- Built successfully the first model of daily P&L and futures reconciliation delivered by a shared service center.- Managed physical contract entry & worked with IT to improve in-house CTRM processes.- Supported trading desk with budget cost calculation and cost analysis.- Built successfully the daily residual position for daily report to head office.

Ho Chi Minh City, Vietnam

- Excelled in physical contract execution.- Developed effective & strategic communication with internal trading desk, external vendors, customers and services providers in the supply chain.- Handled cargo group marine insurance claims and periodical declarations with brokers.

Master Of Science - Ms, Commodity Trading

Bachelor'S Degree, External Economics