Dierdre (Nicky) Smith Email & Phone Number

Milton, Ontario, Canada

Portrait Photography/ Event Photography/ Wedding Photography

Mississauga, Ontario, Canada

Educating Families on:Increase Cash FlowDebt ManagementBuilding A Strong Financial FoundationProper ProtectionBuilding WealthAsset AccumulationEducation PlanningRetirement PlanningWealth PreservationBuilding A Business in The Financial Industry

Toronto, Canada Area

* Assist in all administrative duties for the InFlight Department, including filing, general office work, * Processing email requests and queries. * Generate reports, draft and type correspondence as necessary. * Process daily CCFR paperwork received * Processing info in AIMS and Aircraft Movement * Assist other departments where needed * Create complimentary letters for each base. * Compile documents for FedEx * Prepare and award weekly Jumpseat request

Mississauga, Ontario

* Answer incoming calls * Schedule service calls for technicians * Create database for call logs * Processing of invoices * Accounts Receivable  * Process work orders, Certificate of Insurance and WSIB

Toronto, Canada Area

Responsible for booking passengers to domestic and international destinations. * Answer question regarding schedules, fares etc. * Safely lift, load, unload, and transport baggage to and from aircraft * Handle all aspects of work associated with ticketing, baggage check in process for customers. * Tagging customer baggage, assesses customer’s needs creating friendly airport experience * Guide arriving and departing aircrafts from the gate positions * Operate ground equipment such as tugs and belt loaders. * Escort unaccompanied minors and disabled passengers throughout the airport. * Responsible for taking baggage claims in Customs * Prepare delayed luggage files to assist with re-connecting passengers with their bags.

Woodbridge, Ontario

Coordinate the construction and execution of high volume restaurant renovation.Instrumental in executing innovative strategies in weekly team meeting reviewing project plans and actions including taking minutes editing and disbursing to team.Track and update through the use of spreadsheets and schedule the progress of work.Coordinate travel for project team.Process and update all appropriate documents, for assigned Project Manger, using Oracle System.Document project deficiencies and track to completion.Track installation date and time changes and report to Project Management Team.Update and maintain surveying and installation trackers.Coordinate and dispatch technicians across Canada.Track project changes update files and report changes to management team.Work with Project Manager to arrange contractor’s permits, WSIB, Certificate of Insurance and other licenses.Prepare purchase orders.

Mississauga, Ontario

* Provide administrative support for various departments* Assist management and the department to achieve its revenue, profits and efficiency * Processing of installation files and work orders* Analyze sales orders and address errors with management* Responsible for issuing purchase orders* Processing of Sales forecast* Managing internal system and issuing (activating / deactivating ) access cards for employees * Ordering of office supplies * Organizes and schedules meetings, including contacting participants, booking rooms and providing refreshments. * Manage and record division’s vacations and absences. * Assist Accounts Receivable department in month end tasks.

Mississauga, Ontario

Mandate: Interact with customers on the telephone and/or in person and supporting the company’s operations, products and services.Attended to all service calls received from customers directly or from dispatcherFollowed up with customers after each service callManaged service call routing in order to maximize time utilizationCompleted expense and overtime reportsResolved customer request questions and complaints

Mississauga, Ontario

Mandate: Greet and welcome visitors, handle written correspondence, schedule appointments, compile reports and keep the office running smoothly. Maintain contact with employees, customers and knowledge of telecommunication system.Answered incoming calls efficientlyGreeted visitors and assure they are attended to in a timely mannerCustomer order tracking Data entry of daily Deposits, Supply Orders and InvoicesCo-ordinated company Luncheons and vendor meetingsAct as Liaison between Vice Presidents and Account managersScheduled vendor seminarsOrganized conference calls for manager and employees

Diploma, Business Admin / Photography / Psw

Diploma, Business / Office Procedures

Activities and Societies: Prefect Red Cross