N D

N D Email and Phone Number

Technical Engineer
N D's Location
Denver, Colorado, United States, United States
N D's Contact Details

N D work email

N D personal email

n/a
About N D

Seeking a full-time career utilizing my education, and experience working in the IT field. High energy, outgoing, quick learning IT enthusiast, up to date with current software packages and operating systems, with on-site and remote support on a variety of platforms. Seasoned Technical Engineer, with amazing problem solving skills as well as great overall technical expertise. Amazing with customer success and problem resolution!

N D's Current Company Details

Technical Engineer
N D Work Experience Details
  • Mersive
    Technical Engineer
    Mersive Nov 2016 - Oct 2019
    Greater Denver Area
    •Technical Engineer - Support escalated tickets, lead support for all Mersive related technical issues. Provide top tier support for all of Mersive customers.• Remote or on-site support of all Mersive products, hardware/software• Testing/Q&A; Test new software/hardware before release, make changes for fixes• Support internal for the different departments of Mersive when needed; supervise support team; customer success management
  • Dieselpotts Technology
    Co-Founder; Web Developer
    Dieselpotts Technology 2011 - 2018
    Greater Denver Area
    Co-Founder and Web DeveloperDieselPotts Technology helps business navigate the unknown, drive production and create value through a unique blend of technology, creativity and commitment. World-class capabilities in strategic IT consulting, marketing, website design and maintenance.DieselPotts Technology is an A+ rated BBB Accredited Business; award winning technical management company.Co-Founder and Lead Web Developer; including work with Javascript, HTML, HTML5, CCS, PHP, and MySQLwww.dieselpotts.comThe company has been sold and I no longer work with DieselPotts Technology
  • Metlife
    Version Control/Buildtools, Technical Project Manager
    Metlife Jun 2016 - Sep 2016
    • Maintain internal project access• Give/Deny project access, deploy software, allocated resources/access • Software - StarTeam, Build Forge, SCCM• Create/Build new projects, give assignment, work allocation/management• Review development database scripts, • Debugging scripts of SQL, Java • Find/Fix bugs within scripts
  • Kalisher
    Information Technology Admin, Database Manager
    Kalisher May 2016 - Jun 2016
    • On-site Technical Support ; Office/Factory • FileMaker Development, Database Management, in-house development for company system;• Design, Develop, Maintain FileMaker solutions and apps for any internal company need, as well as clients.• Maintain FileMaker Server database and Quickbooks servers• Defined/Developed applications and solution practices to improve productivity using FileMaker.• JAVA, ODBC, SQL, Database Scripting, Debug Scripts• System Administrator, Network/Server , Data Security and Backup• TCP/IP, WAN, LAN, VPN• PC/MAC Desktop Troubleshooting, Overall IT support for company,• Salesforce Administrator• Identified and solved technical issues with a variety of diagnostic tools.
  • Hcl Technologies
    Computer Support Specialist
    Hcl Technologies Nov 2015 - May 2016
    • Troubleshooting desktop/laptop technical issues on client computers, break/fix and overall PC/MAC support• Installed software, modified and repaired hardware and resolved technical issues, Customer care/support, remote/onsite Customer success, Fix all clients problems/technical issues• Troubleshooting wide variety of applications and software/hardware issues, Identified and solved technical issues with a variety of diagnostic tools • Active Directory, SCCM, DameWare, Teradata SQL, Mainframes, SAMI, Pass Tools, Service-Now & Remedy ticketing systems and more; Advanced work with Service Now and Remedy• VPN, VMware, Microsoft Exchange, Service Desk, Citrix Apps, Microsoft Certified, MaxMC, Networking/Mapping, Remote PC Support, and more• Managed call flow/queue and on-call support for critical technical issues from VIP clients, while also supervising the team and giving support.
  • Citrix
    Technical Support, Customer Care
    Citrix Jul 2015 - Nov 2015
    • Troubleshooting technical issues for Citrix client support, from Citrix applications and general PC/Mac Support. Via phone, email, chat, or in person on-site at client location. Travel involved.• Technical customer care/support, IT Help Desk, Remote or On-Site, Break/Fix Hardware, Software Support, IT Support for all Citrix clients.• In-depth Citrix application knowledge and client support for; GoToMyPC, XenApp, XenDesktop, ShareFile, GoToMetting, Citrix Cloud Salesforce, Service-Now, Remedy• Effectively communicated with clients throughout the day, Customer Service & Succes. With supporting technical issues, PC/MAC, Citrix Applications, Software/Hardware and using Service-Now and Remedy Ticketing Systems
  • Aquacity Inc.
    It Administrator, Database Manager
    Aquacity Inc. Jan 2013 - Aug 2015
    Charleston, South Carolina Area
    • Desktop Support, Technical troubleshooting, IT onsite support, Maintain systems/network• FileMaker Development for internal company solutions/applications• Troubleshooting , overall support of software/hardware issues• Database management, Database Design/Devlopment, Data entry• Web Design, Website Maintenance, (www.aquacity.com), Online marketing, Advertisement, Sales• Access, Oracle, SQL, Microsoft Office, Google, Network, Windows Server, HTML5, JavaScript and more

N D Skills

Filemaker Database Development Computer Science It Management Apple Os Windows Windows Programming Microsoft Certified Desktop Support Technician Technical Support Troubleshooting Microsoft Applications Sccm Active Directory Dameware Mainframe Salesforce.com Administration Bmc Remedy Administration Service Now.com Starteam Web Development Web Design Technical Project Leadership Project Management Sql Sql*plus Teradata Sql Databases Customer Data Integration Database Design Database Monitoring Computer Maintenance Computer Hardware Computer Repair Computer Security Small Business It Solutions Network Administration Scripting Debugging Code Script Editing Software Design Software Development Javascript Scriptwriting Data Migration Database Scripting Social Media Marketing Servers Database Servers Microsoft Exchange Virtual Private Network

N D Education Details

  • Devry University
    Computer Information Technology And Science; Database Management
  • East Chapel Hill High School
    East Chapel Hill High School
    Computer Science

Frequently Asked Questions about N D

What is N D's role at the current company?

N D's current role is Technical Engineer.

What is N D's email address?

N D's email address is nd****@****ive.com

What is N D's direct phone number?

N D's direct phone number is +130329*****

What schools did N D attend?

N D attended Devry University, East Chapel Hill High School.

What skills is N D known for?

N D has skills like Filemaker, Database Development, Computer Science, It Management, Apple Os, Windows, Windows Programming, Microsoft Certified Desktop Support Technician, Technical Support, Troubleshooting, Microsoft Applications, Sccm.

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