- In charge for enrollment for the center's course: Sale, Schedule enrollment to open courses according to the monthly/quarterly enrollment plan to achieve sales targets- Customer service: Answer student's question, Support students during the course, Resolve students' questions and complaints- Support lectures on classroom materials, infrastructure, equipment, software.- Make weekly reports, monthly reports on the operations and courses of the center

- Make a plan for customer service activities in the short-term and long-term.- Receive students' questions and complaints via text messages and phone calls and pass it on to manager for resolution.- Collaborate with instructors to manage classes.- Organize class openings and class summaries: Create new student's account on Confluence, send class opening information and create a class group, Summarize the class when the class ends and make certificates to send to students. -… Show more - Make a plan for customer service activities in the short-term and long-term.- Receive students' questions and complaints via text messages and phone calls and pass it on to manager for resolution.- Collaborate with instructors to manage classes.- Organize class openings and class summaries: Create new student's account on Confluence, send class opening information and create a class group, Summarize the class when the class ends and make certificates to send to students. - Manage instructors' Zoom accounts, arrange the classroom. Show less

- Directly consultant English course to customer- Tele-sale and call to invite customer come to AEG - Responsible for achieving personal sales targets- Follow up old leads