Nathalie Dieunica Setoute, Mpa Email & Phone Number

United States

As the Small Business Support Manager, I empower Miami's small businesses through tailored technical assistance and comprehensive support services. In my role, I deliver personalized guidance on business planning, financial management, and operational efficiencies, coordinate access to essential resources, and organize workshops on critical topics like.

• Execute strategies to optimize company and asset growth.
• Create financial reports.
• Drive employees and leading performance reviews, to ensure an engaged and skilled workforce.
• Collaborate with leadership to build an environment of collective responsibility and accountability.
• Ensure adherence to key performance objectives to meet business and customer expectations.
• Manage projects and provide progress monitoring to various stakeholders.

• Princess Training
• Oversaw revenue generation.
• Managed multiple administrative projects.
• Helped develop and pitch product to investors.
• Presided over operations.
• Identified and lead new business opportunities.

• Maintained office services by organizing office operations and procedures; preparing payroll; controllingcorrespondence; designing filing systems; reviewing and approving supply requisitions; assigning andmonitoring.
• Managed multiple projects and operating teams in a timely fashion.
• Maintained office efficiency by planning and implementing office systems, layouts, and equipmentprocurement.
• Provided exceptional customer service to clients.
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• Maintained positive customer relations with the company brand.

Dorchester, MA

-Develop and manage volunteer policies, procedures, and standards of volunteer service- Author communication material for fundraising eventsAuthor monthly newsletter and other written communications such as flyers, website postings, volunteer policies and other media for organization -Facilitate distribution of information relevant to volunteers-Recruit.

• conduct formal and informal student assessments, review student progress and develop interventionstrategies as necessary
• implement standardized testing strategies and preparation
• maintain complete and accurate records
• ensure positive and consistent communications with parents
• make provision for being available to students and parents for education-related purposes outsidethe instructional day
• Manage multiple schoolwide projects in a timely manner

Greater Boston Area

-Creating high-quality original written and visual content for Facebook and Instagram.-Utilizing various online tools such as Canva and Hootsuite to create and manage social media content. -Overseeing customer service provided via social media.-Responding to comments on social media.

Miami, FL

-Developed Jobs in the community matching consumer skills, interest and experience.- Maintained ongoing contact with potential employers to identify placement opportunities for individuals completing programs/or transitional employment; as well as develop/implement marketing programs to increase job placement opportunities.- Identified, developed and.

Miami, FL

-Led and developed community with a floor of over 40 upper class-men and athlete residents and create an atmosphere of security and comfort among residents. -Served as part of an on-call duty rotation for a building of 620 residents, responding to and documenting all emergency and non-emergency situations using Maxient computer program.-Designed and.

Master Of Public Administration (Mpa), Public Administration

Activities and Societies: Phi Beta Kappa, Pi Alpha Alpha, Founder of Special Olympics College at FIU

Bachelor'S Degree, Public Administration

Activities and Societies: Phi Beta Kappa, Pi Alpha Alpha, Phi Kappa Phi Honor Society, Director of Communications for GlobeMed at FIU.

High School Diploma, Maritime Studies

Activities and Societies: Student Government Association. President of Women of Tomorrow. President of Family Career and Community Leaders.