Nathalie Dieunica Setoute, Mpa Email & Phone Number

United States

As the Small Business Support Manager, I empower Miami's small businesses through tailored technical assistance and comprehensive support services. In my role, I deliver personalized guidance on business planning, financial management, and operational efficiencies, coordinate access to essential resources, and organize workshops on critical topics like digital marketing and financial literacy. I collaborate with local government agencies, community organizations, and private sector stakeholders… Show more As the Small Business Support Manager, I empower Miami's small businesses through tailored technical assistance and comprehensive support services. In my role, I deliver personalized guidance on business planning, financial management, and operational efficiencies, coordinate access to essential resources, and organize workshops on critical topics like digital marketing and financial literacy. I collaborate with local government agencies, community organizations, and private sector stakeholders to build a robust support network, provide one-on-one advisory services to entrepreneurs, and actively engage with the local business community to ensure our programs meet their evolving needs. Through these efforts, I contribute to the growth and sustainability of numerous small businesses, driving economic vitality in the Miami area. Show less

• Execute strategies to optimize company and asset growth.• Create financial reports.• Drive employees and leading performance reviews, to ensure an engaged and skilled workforce.• Collaborate with leadership to build an environment of collective responsibility and accountability.• Ensure adherence to key performance objectives to meet business and customer expectations.• Manage projects and provide progress monitoring to various stakeholders.• Manage employees and… Show more • Execute strategies to optimize company and asset growth.• Create financial reports.• Drive employees and leading performance reviews, to ensure an engaged and skilled workforce.• Collaborate with leadership to build an environment of collective responsibility and accountability.• Ensure adherence to key performance objectives to meet business and customer expectations.• Manage projects and provide progress monitoring to various stakeholders.• Manage employees and processed payroll for hourly and temporary employees• Manage all aspects of HR including recruitment and training.• Handle and resolve customer inquiries regarding payroll processing.• Handle a variety of human relations and administrative functions including employee benefits,compensation and scheduling. Show less

Princess Training• Oversaw revenue generation.• Managed multiple administrative projects.• Helped develop and pitch product to investors.• Presided over operations.• Identified and lead new business opportunities.

• Maintained office services by organizing office operations and procedures; preparing payroll; controllingcorrespondence; designing filing systems; reviewing and approving supply requisitions; assigning andmonitoring clerical functions.• Managed multiple projects and operating teams in a timely fashion.• Maintained office efficiency by planning and implementing office systems, layouts, and equipmentprocurement.• Provided exceptional customer service to clients.•… Show more • Maintained office services by organizing office operations and procedures; preparing payroll; controllingcorrespondence; designing filing systems; reviewing and approving supply requisitions; assigning andmonitoring clerical functions.• Managed multiple projects and operating teams in a timely fashion.• Maintained office efficiency by planning and implementing office systems, layouts, and equipmentprocurement.• Provided exceptional customer service to clients.• Maintained positive customer relations with the company brand.• Recorded project details such as task progress, resources costs and allocated budgets to analyzeperformance, generate performance reports for key leaders and implement corrective measures, whichimproved performance of all projects.• Facilitated meetings with key leaders and collaborated with project teams to ensure timely decision making and effective communication between project stakeholders at all levels. Show less

Dorchester, Ma

-Develop and manage volunteer policies, procedures, and standards of volunteer service- Author communication material for fundraising eventsAuthor monthly newsletter and other written communications such as flyers, website postings, volunteer policies and other media for organization -Facilitate distribution of information relevant to volunteers-Recruit and select program participants, members, and volunteers using appropriatepromotional or marketing methods, such as… Show more -Develop and manage volunteer policies, procedures, and standards of volunteer service- Author communication material for fundraising eventsAuthor monthly newsletter and other written communications such as flyers, website postings, volunteer policies and other media for organization -Facilitate distribution of information relevant to volunteers-Recruit and select program participants, members, and volunteers using appropriatepromotional or marketing methods, such as individual letters, brochures or presentations at meetings. Show less

• conduct formal and informal student assessments, review student progress and develop interventionstrategies as necessary• implement standardized testing strategies and preparation• maintain complete and accurate records• ensure positive and consistent communications with parents• make provision for being available to students and parents for education-related purposes outsidethe instructional day• Manage multiple schoolwide projects in a timely manner

Greater Boston Area

-Creating high-quality original written and visual content for Facebook and Instagram.-Utilizing various online tools such as Canva and Hootsuite to create and manage social media content. -Overseeing customer service provided via social media.-Responding to comments on social media.

Miami, Fl

-Developed Jobs in the community matching consumer skills, interest and experience.- Maintained ongoing contact with potential employers to identify placement opportunities for individuals completing programs/or transitional employment; as well as develop/implement marketing programs to increase job placement opportunities.- Identified, developed and placed individuals directly referred by agencies into programs and/or competitive employment within the designated period.

Miami, Fl

-Led and developed community with a floor of over 40 upper class-men and athlete residents and create an atmosphere of security and comfort among residents. -Served as part of an on-call duty rotation for a building of 620 residents, responding to and documenting all emergency and non-emergency situations using Maxient computer program.-Designed and executed 14 programs per semester ensuring diversity, personal wellness, and global learning among residents.

Master Of Public Administration (Mpa), Public Administration

Activities and Societies: Phi Beta Kappa, Pi Alpha Alpha, Founder of Special Olympics College at FIU

Bachelor'S Degree, Public Administration

Activities and Societies: Phi Beta Kappa, Pi Alpha Alpha, Phi Kappa Phi Honor Society, Director of Communications for GlobeMed at FIU.

High School Diploma, Maritime Studies

Activities and Societies: Student Government Association. President of Women of Tomorrow. President of Family Career and Community Leaders.