Dieynaba Ly
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Dieynaba Ly Email & Phone Number

Head of Sales and Marketing Department at Sénégalaise Des Eaux Rural - SDER
Location: Dakar Region, Senegal 6 work roles 4 schools
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Current company
Sénégalaise Des Eaux Rural - SDER
Role
Head of Sales and Marketing Department
Location
Dakar Region, Senegal

Who is Dieynaba Ly? Overview

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Quick answer

Dieynaba Ly is listed as Head of Sales and Marketing Department at Sénégalaise Des Eaux Rural - SDER, based in Dakar Region, Senegal. AeroLeads shows a matched LinkedIn profile for Dieynaba Ly.

Dieynaba Ly previously worked as Urban Director Kinshasa West at Régie De Distribution D'Eau -Regideso Sa. Rd Congo- Kinshasa and Head of Billing Service at La Sénégalaise Des Eaux. Dieynaba Ly holds Doctorate In Business Administration, Strategy And Management Of Organizations, In Progress from Groupe Iam.

Profile bio

About Dieynaba Ly

Expert in the management of public drinking water services with a long career of more than twodecades as a specialist in business intelligence, organizational management and marketing.Promoted to increasing responsibilities within the organization, having held various positions.I have proven skills in organizational management, strategy development, change management,human resources assessment and training, implementation and improvement of procedures andwork instructions in the areas of quality, safety and environment.I have a solid experience in sales development, client portfolio management, and collection. Ihave excellent skills in managing multidisciplinary teams, communication, interpersonal relations.Having unanimously recognized skills and abilities that have allowed me to serve successfully invery complex missions. I am known for my great ability to listen, dialogue, negotiate and resolveconflicts, as well as a very good knowledge of the public sector. My strategic leadership based onlistening, respect for diversity, teamwork, delegation of responsibilities and the obligation ofaccountability is recognized. A collaborative leadership style.With experience, I have built a global network of contacts and relationships in the hydraulicssector and public sector partners. A calm, level-headed and thoughtful leader with an open andwarm personality, I naturally engender respect, trust and buy-in from colleagues and partners.

Listed skills include Service Client, Sales Manager, Marketing, Gestion De Compte, and 8 others.

Current workplace

Dieynaba Ly's current company

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Sénégalaise Des Eaux Rural - SDER
Sénégalaise Des Eaux Rural - Sder
Head of Sales and Marketing Department
6 roles

Dieynaba Ly work experience

A career timeline built from the work history available for this profile.

Head Of Sales And Marketing Department

Current
Sénégalaise Des Eaux Rural - Sder

Dakar, Sénégal

- Put in place procedures for connecting, billing, collection, customer complaints- Design and implement a computerized customer management system- Develop and implement strategies to achieve billing in accordance with the specified principles of regularity, compliance and sincerity and to collect customer receivables arising from this billing- Meeting customers' needs and expectations

Jul 2019 - Present

Urban Director Kinshasa West

Régie De Distribution D'Eau -Regideso Sa. Rd Congo- Kinshasa

République Démocratique Du Congo

Manage the business processes at the level of the Urban Direction, matching the real needs, the available resources and the requirements of the expected result.- Develop and implement strategies to ensure sales in quantity and quality, an optimal recovery rate and improve the relationship with consumer customers.- Ensure the smooth operation of the various administrative, sales, recovery, customers and marketing departments

Jan 2017 - Dec 2018

Head Of Billing Service

Dakar, Sénégal

- Develop the annual billing schedule, follow the priority tasks, control the critical operations, correct the malfunctions noted- Analyze billing indicators and implement appropriate corrective measures- Perform periodic missions in the Regional Directorates

Feb 2010 - Nov 2016

Customer Supervisor

Dakar, Sénégal

- Coordinate and control, on request of the Heads of Billing and Collection Service, the activities of the different commercial and administrative sections of the Regional Directorates- Ensure the application of all procedures and tasks assigned to the Agency Managers (customer reception, billing, collection, preparation of activity reports), collect and consolidate the administrative and commercial dashboards.- Perform periodic missions in the Regional Directorates

Oct 2008 - Feb 2010

Sales Manager

Dakar, Sénégal

- Recept the customers, process their requests and claims on time, negotiate and collect invoices, meet sensitive customers, use the suggestion book- Consolidate the activity report of the commercial section

Jan 2006 - Oct 2008

Sales Manager

Diourbel, Sénégal

- Recept the customers, process their requests and claims on time, negotiate and collect invoices, meet sensitive customers, use the suggestion book- Consolidate the activity report of the commercial section- Perform periodic missions in stopovers

Apr 2000 - Jan 2006
4 education records

Dieynaba Ly education

Doctorate In Business Administration, Strategy And Management Of Organizations, In Progress

Master In Business Administration (Co-Graduation), Strategy And Management Of Organizations

Groupe Iam/University Of Quebec At Chicoutimi
FAQ

Frequently asked questions about Dieynaba Ly

Quick answers generated from the profile data available on this page.

What company does Dieynaba Ly work for?

Dieynaba Ly works for Sénégalaise Des Eaux Rural - SDER.

What is Dieynaba Ly's role at Sénégalaise Des Eaux Rural - SDER?

Dieynaba Ly is listed as Head of Sales and Marketing Department at Sénégalaise Des Eaux Rural - SDER.

Where is Dieynaba Ly based?

Dieynaba Ly is based in Dakar Region, Senegal while working with Sénégalaise Des Eaux Rural - SDER.

What companies has Dieynaba Ly worked for?

Dieynaba Ly has worked for Sénégalaise Des Eaux Rural - Sder, Régie De Distribution D'Eau -Regideso Sa. Rd Congo- Kinshasa, La Sénégalaise Des Eaux, La Sénégalaise Des Eaux-Sde, and La Sénégalaise Des Eaux -Sde.

How can I contact Dieynaba Ly?

You can use AeroLeads to view verified contact signals for Dieynaba Ly at Sénégalaise Des Eaux Rural - SDER, including work email, phone, and LinkedIn data when available.

What schools did Dieynaba Ly attend?

Dieynaba Ly holds Doctorate In Business Administration, Strategy And Management Of Organizations, In Progress from Groupe Iam.

What skills is Dieynaba Ly known for?

Dieynaba Ly is listed with skills including Service Client, Sales Manager, Marketing, Gestion De Compte, Facturation Recouvrement, Formation, Management, and Microsoft Office.

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