Dian Firdaus .N Email & Phone Number

Indonesia

Indonesia

Indonesia

• Responsible for the field operation in Bogor, Sukabumi, and Cianjur1. City expansion.2. Driver recruitment.3. Driver performance’s maintenance and development.4. Driver engagement (driver’s sentiment management).

Bekasi, Jawa Barat, Indonesia

• Coordinate with Operations Supply Management and Driver Engagement for day to day Operations, report and escalate to Operations Lead (regarding operations performance and issues related to driver service), Plan.
• Manage operational performance (business operations, driver performance, and service to driver performance)
• Manage and ensure all problem solving according to agreed process and SOP, Develop and monitor Area Operations Team performanceProject:
• Analyze Driver activity on social media
• Academy of Driver shopeefood Jabodetabek
• Racing Program Jabodetabek

Riau, Indonesia

• Plan & oversee business development efforts for Ultron Indonesia in assigned areas / clusters with a goal to on-board high-quality budget hotels on to Ultron network
• Identify new hotels that meet Ultron standards in terms of location, pricing, infrastructure quality, owner willingness etc. and pitch Ultron’s partnership proposal
• Negotiate Ultron’s commercial agreement with interested hotel
• Strengthen relationship with existing hotel partners & other relevant stakeholders
• Work closely with revenue management team to drive topline for the partner hotel
• Collaborate with other teams in Ultron such as operations, marketing, pricing, customer support, finance etc. to ensure smooth functioning of hotels on day-to-day basis

Riau And West Sumatera

• Ongoing mentoring and development the sales team which includes recruiting, hiring and training new members on sales process.
• Supporting direct reports by participating and leading in client and prospect meetings.
• Conducting weekly forecast meetings. Coach direct reports regarding strategies to drive closure.
• Consistently monitoring the sales activity of the team, and tracking the results
• Plan & oversee business development efforts for OYO in assigned areas / clusters with a goal to on-board high- quality budget hotels onto OYO network.
• Identify new hotels that meet OYO standards and pitch OYO’s partnership proposal.

Riau Islands, Indonesia

• Accountable for day-to-day Car driver-based service operations, including: Driver Acquisition Management (Outreach, Recruitment and Onboarding)
• Driver Empowerment Management (Loyalty & Retention and Safety & Performance Training), Driver Exit Management, Inventory Management (Driver Attributes and Driver Warrant)
• Coordinate with Operations Manager for day-to-day escalated issues around driver service and customer service.Project:
• Gojek Goes to school & campus Batam
• UMKM bazar kuliner Batam (community UMKM)

Riau And Bekasi

• Managing of Area Team (Supervisor, Representative,admin and freelance)
• Breakdown target yearly to semester, quarterly, monthly and daily
• Retain and Acquisition the Agent or merchant (retail, umkm, and pareto)
• Acquisition The Customer (active and productive)
• Area Monitoring Management (Team visit, avaibilty and visibility Controlling)
• Freelance and Mitra lokal recruitment & monitoring (P&L and Strategy Plan)

Bekasi, Indonesia

Riau And West Sumatera

• Operational in Riau-West Sumatera
• Lead 9 marketing teams, and 47 sales executive teams
• Achieve target distribution, sales (sell in and sell out), call plan journey cycle sales, BTS revenue
• All Program Sales, Planning sales and distribution, controlling and Executing.
• Manage Allocation distributor, PO distributor, Reporting Performance Area to Owner.Achievement:"Spectacular June 2013 Program" MP3 Hutchison 3 Indonesia

Riau, Indonesia

• Operational in Riau Area
• lead 5 team Direct selling at district
• Monitoring Achievement target team
• Monitoring visibility and availability product in market
• Propose and execution marketing activity (local and national program)

Riau, Indonesia

• Operational in Riau Area
• Managing 20 Team direct selling representative
• Monitoring Achievement target team
• Coaching skils team from product knowladge, sales, and service
• Monitor visibility and availability product in market
• Propose and execution marketing activity (local and national program)Project:

Riau, Indonesia

Achievement:The Best Sales Representative in 2008 and Promotion to Area Lead Riau