• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.• Automated and implemented system backup and recovery procedures.• Configuration and tuning of linux servers to achieve high performance of the various web applications .• Designed and implemented automated deployment pipeline for web applications using Jenkins, Docker, and AWS.• Ensuring the high availability of virtual/physical servers, configuring the servers as per business/project requirements.• Implemented monitoring and alerting infrastructure with Zabbix, Prometheus and Grafana to proactively identify and resolve system and application issues.• Integrated slack notification to the monitoring infrastructure.• Automated the repetitive process where possible by using bash/shell/Ansible scripts.

• Improved the overall system architecture which enhanced system performance, integrity and security of the application/database servers .• Proactively maintained and developed the infrastructure to maintain a 24x7 up time service.• Engineered the systems administration-related solutions for various project and operational needs.• Maintained best practices on managing systems and services across all environments.• Proactively monitored system performance and capacity planning.• Provided input on ways to improve the stability, security, efficiency, and scalability of the environment.• Collaborated with other teams and team members to develop automation strategies and deployment processes.• Optimised server performance and throughput and coordinated with database administrators to increase database efficiency and availability.

• Worked on e-Office migration project from National Data Centre(NDC) to State Data Centre(SDC).• Implementated eOffice in Assam Secretariat & Other Govt. offices under Assam Government.• Provided Training & Support to eOffice users.• Worked on to tune server performance and ensure high availability of infrastructure.• Maintained system backup and assist to restore all procedures and provided require training to all eOffice users.• Administered all performance for various resources and ensured optimization for the same and ensured optimal level of customer services.• Remote support to other govt. offices regarding eOffice project.

• Worked on IT Administration & Network setup in Educational Institutes as per Customer requirement.• Served as IT Manager for around 50 projects (Network-layout planning, Tomcat Server web Application service, Server monitoring,troubleshooting network issues).Projects involved in interacting with Consultants, Government & Private Agencies like IBPS, AIEEE, RBI,CEED, AIIMS, GATE etc.• Worked on analysis of Project management reports (Manpower, Inventory, Cost, Training, Invoice & Work Order, Claims) and provided report to the Regional Operations Manager on key projects mainly in IT infrastructure for Client approval.• Provided up to date feedback on the financials and project progress to Zonal Operations Manager.• Involved in review meetings with team and discussion on the risks involved in projects.

• Monitored LAN, WAN, IT Security of AIMT.• Worked on LAN/Internet, Desktop/Laptop and Server issues.• Worked on OS and software installation in Desktop/Laptop and Servers.• Configured and maintained NAS.• Provided maintenance support and break-fix solutions.• Liaising & meeting with external suppliers of IT services regarding purchasing of IT Equipment and software in line within agreed budgets.• Performed day-to-day maintenance and tuning of server, network equipment, virtual machines, backups and storage.• Performed administration activities such as setting user accounts, roles, access, and privileges on Linux environments.

• Resolved user-reported PC problems and application issues through phone, email, and ticketing system, ensuring prompt issue resolution and user satisfaction.• Provided hands-on training and valuable advice to users, optimising computer equipment, software, and service utilisation for enhanced productivity.• Proficiently built, configured, and troubleshooted both physical and virtual Linux and Windows servers, minimising downtime and ensuring seamless operations.• Implemented a robust online backup solution, bolstering data security and mitigating the risk of data loss.• Diligently monitored server event logs, performance metrics, network status, and backups, proactively addressing concerns and maintaining system integrity.• Conducted routine maintenance, installations, and management of servers, network components, virtual machines, and backups, contributing to a reliable and optimised IT infrastructure.