Francesco Guan Email & Phone Number

Ottawa, Ontario, Canada

My role at the Public Health Agency of Canada is to innovate and modernize the infrastructure to unlock the full potential of complex data. I specialize in creating intricate Power BI and Tableau dashboards that empower stakeholders with data-driven decision-making capabilities. Moreover, I had the privilege of leading the successful implementation of.

Gatineau, Quebec, Canada

• Trained new employees to familiarize with Microsoft 365
• Automated Excel sheet that will be analyzed and generated a small report for stakeholder to read

Gatineau, Quebec, Canada

• Designed an excel template to analyze monthly website traffic and reports the data analysis results to the risk management team.
• Responds to data inquiries to clients and higher-up employees.
• Analyze and transfer hard data into Microsoft Dynamics 365 to facilitate smooth search results within CRM.
• Conducted research using various media sources to obtain relevant data for program requirements such as pricing of the product, and benefits that it will bring to the company.

Kanata, Ontario, Canada

• Responded to customers queries about the service and wireless devices
• Created relationships with new and current customers
• Gathered information about the customer to match customers’ needs and satisfaction

Kanata, Ontario, Canada

• Achieved best performance sales person for three months
• Consulted with customer and evaluate their needs for best plan options and wireless device
• Provided additional services such as phone protections plans and phone accessories
• Extensive knowledge of different wireless devices
• Always willing and to committed to help team members when it is need.
• Assisted management with weekly inventory control and weekly stock ordering

Bachelor Of Commerce - Bcom, Management Information Systems, General

Bachelor Of Arts (B.A.), Spanish Language And Literature

High School