Ben Price Email & Phone Number

Inverness

Inverness

Pill, Bristol

I worked first as a 1st Line, then 2nd Line support consultant, supporting several of Iris's bespoke NFP database products. Day to day activities involved taking customer calls, recording relevant information, investigating issues and talking customers through fixes. We used Microsoft CRM to process the cases and I was trained in various areas of managing.

Specifically set up to meet a need in Christian media creation, The Imagineering Works is a digital film & video production company. Projects have included full DVD production (filming, editing, mastering, production and sales) and current negotiations on a range of film and DVD projects.

Manual warehouse and customer facing retail work at a very busy Toolstation branch in Bristol. Was responsible for incoming stock checks and rolling Product Inventories as well as serving customers and advising them on products where possible.

Initially starting as a Mac Specialist, I was chosen out of (apparently) thousands of applications to work at the new Apple store opening in Bristol. My duties were to inform and guide customers through the world of Apple, specialising in Final Cut solutions. My role changed to a Concierge role after Jan 2009 which focused more on people skills (both.

Creation and implementation of website and print materials required for publicity and training of other staff members. I learned a great deal about publishing (both print and electronic) and the world of business and how it operates. I was given basic training in database technologies (SQL,.NET) but my main focus was on creative content (Photoshop, HTML.

Preparation and operation of all the audio visual aspects of conferences and events ensuring a high quality of product. This included repair and maintenance of the network of PC's (30+), projectors and other audio visual equipment, and training others in its use to enable conferences to run smoothly. In running the department I was responsible for all the.

Bachelor Of Science (Bsc), Archaeological Sciences, 2Ii

Activities and Societies: Media officer for the Archaeology Society for 2 years runningSpecialised in computing and Archaeology, as well.

National Diploma, Computer Studies

Gcse'S Including English (B), Maths (B) And Science (B)