Elizabeth Digia Email and Phone Number
Committed customer service expert with experience serving a variety of customers. Exceptional skills in building and maintaining both internal and external employee/client relationships, managing complex processes while handling multiple and changing priorities
Smart Dna
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Client Services ManagerSmart Dna Feb 2023 - PresentLagos, NigeriaFostered strong client relationships, exceeded sales quotas, and contributed to revenue growth.Orchestrated the successful completion of 1000 DNA tests within 23 months, surpassing performance targets.Implemented strategies that boosted monthly test completions from 20 to 50, resulting in a 150% growth in testing capacity.Established and managed partnerships with over 15 sample collection centers across Nigeria -
Client Liaison OfficerSmart Dna Feb 2022 - Jan 2023Lagos, NigeriaCultivated relationships with clients and partners, meeting monthly sales quotas and ensuring accurate test results.Managed sample collection appointments, provided guidance on procedures, and facilitated seamless client experiences. -
Sales RepresentativeTeemat Mini Mart Nov 2020 - PresentLagos NigeriaEngaged customers to drive sales, provide product recommendations, and enhance overall customer satisfaction.Processed transactions, managed cash registers, and ensured accurate accounting of sales transactions.Handled returns, exchanges, and customer inquiries in a courteous and professional manner.Managed inventory levels, monitored stock levels, and coordinated replenishment orders to maintain product availability and meet customer demand.Maintained store cleanliness, organization, and compliance with safety standards and regulatory requirements
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Care Point AgentR-Jolad Hospital Aug 2021 - Jan 2022Lagos, NigeriaResolved patient inquiries, addressed concerns, and provided assistance in navigating hospital services and resources.Built rapport with patients, caregivers, and healthcare professionals to facilitate effective communication and collaboration.Collaborated with healthcare providers, nursing staff, and administrative personnel to ensure seamless patient care delivery and service continuity. -
Business Support AssistantIrecruiters Africa Dec 2019 - Oct 2020LagosAssisted with HR processes, including recruitment coordination, candidate screening, and interview scheduling.Maintained office organization, managed administrative tasks, and provided support to HR staff and management.Coordinated employee onboarding activities, processed documentation, and ensured compliance with HR policies and procedures.Screened resumes, conducted initial candidate assessments, and assisted in the coordination of interview processes.Managed employee records, maintained HR databases, and ensured accuracy and confidentiality of HR information. -
Industrial Training StudentNational Orthopedic Hospital Igbobi Mar 2017 - May 2017Lagos, NigeriaEnsured laboratory equipment sterility, conducted laboratory tests, and maintained accurate records of patient samples and test results.Managed inventory levels, ordered laboratory supplies, and ensured adequate stock levels to support patient care and laboratory operations.Adhered to infection control protocols, safety regulations, and hospital policies to maintain a safe and hygienic environment for patients, staff, and visitors.
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Sales RepresentativeTeemat Mini Mart Aug 2012 - Feb 2014Lagos Nigeria
Elizabeth Digia Education Details
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Niger Delta UniversityBiochemistry
Frequently Asked Questions about Elizabeth Digia
What company does Elizabeth Digia work for?
Elizabeth Digia works for Smart Dna
What is Elizabeth Digia's role at the current company?
Elizabeth Digia's current role is Client Services Manager at SmartDNA | Customer Service Professional and Project Manager |Skilled in Event Planning , Team Communication and Problem Solving.
What schools did Elizabeth Digia attend?
Elizabeth Digia attended Niger Delta University.
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