Elizabeth Digia

Elizabeth Digia Email and Phone Number

Client Services Manager at SmartDNA | Customer Service Professional and Project Manager |Skilled in Event Planning , Team Communication and Problem Solving @ Smart DNA
Elizabeth Digia's Location
Lagos Mainland, Lagos State, Nigeria, Nigeria
About Elizabeth Digia

Committed customer service expert with experience serving a variety of customers. Exceptional skills in building and maintaining both internal and external employee/client relationships, managing complex processes while handling multiple and changing priorities

Elizabeth Digia's Current Company Details
Smart DNA

Smart Dna

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Client Services Manager at SmartDNA | Customer Service Professional and Project Manager |Skilled in Event Planning , Team Communication and Problem Solving
Elizabeth Digia Work Experience Details
  • Smart Dna
    Client Services Manager
    Smart Dna Feb 2023 - Present
    Lagos, Nigeria
    Fostered strong client relationships, exceeded sales quotas, and contributed to revenue growth.Orchestrated the successful completion of 1000 DNA tests within 23 months, surpassing performance targets.Implemented strategies that boosted monthly test completions from 20 to 50, resulting in a 150% growth in testing capacity.Established and managed partnerships with over 15 sample collection centers across Nigeria
  • Smart Dna
    Client Liaison Officer
    Smart Dna Feb 2022 - Jan 2023
    Lagos, Nigeria
    Cultivated relationships with clients and partners, meeting monthly sales quotas and ensuring accurate test results.Managed sample collection appointments, provided guidance on procedures, and facilitated seamless client experiences.
  • Teemat Mini Mart
    Sales Representative
    Teemat Mini Mart Nov 2020 - Present
    Lagos Nigeria
    Engaged customers to drive sales, provide product recommendations, and enhance overall customer satisfaction.Processed transactions, managed cash registers, and ensured accurate accounting of sales transactions.Handled returns, exchanges, and customer inquiries in a courteous and professional manner.Managed inventory levels, monitored stock levels, and coordinated replenishment orders to maintain product availability and meet customer demand.Maintained store cleanliness, organization, and compliance with safety standards and regulatory requirements
  • R-Jolad Hospital
    Care Point Agent
    R-Jolad Hospital Aug 2021 - Jan 2022
    Lagos, Nigeria
    Resolved patient inquiries, addressed concerns, and provided assistance in navigating hospital services and resources.Built rapport with patients, caregivers, and healthcare professionals to facilitate effective communication and collaboration.Collaborated with healthcare providers, nursing staff, and administrative personnel to ensure seamless patient care delivery and service continuity.
  • Irecruiters Africa
    Business Support Assistant
    Irecruiters Africa Dec 2019 - Oct 2020
    Lagos
    Assisted with HR processes, including recruitment coordination, candidate screening, and interview scheduling.Maintained office organization, managed administrative tasks, and provided support to HR staff and management.Coordinated employee onboarding activities, processed documentation, and ensured compliance with HR policies and procedures.Screened resumes, conducted initial candidate assessments, and assisted in the coordination of interview processes.Managed employee records, maintained HR databases, and ensured accuracy and confidentiality of HR information.
  • National Orthopedic Hospital Igbobi
    Industrial Training Student
    National Orthopedic Hospital Igbobi Mar 2017 - May 2017
    Lagos, Nigeria
    Ensured laboratory equipment sterility, conducted laboratory tests, and maintained accurate records of patient samples and test results.Managed inventory levels, ordered laboratory supplies, and ensured adequate stock levels to support patient care and laboratory operations.Adhered to infection control protocols, safety regulations, and hospital policies to maintain a safe and hygienic environment for patients, staff, and visitors.
  • Teemat Mini Mart
    Sales Representative
    Teemat Mini Mart Aug 2012 - Feb 2014
    Lagos Nigeria

Elizabeth Digia Education Details

  • Niger Delta University
    Niger Delta University
    Biochemistry

Frequently Asked Questions about Elizabeth Digia

What company does Elizabeth Digia work for?

Elizabeth Digia works for Smart Dna

What is Elizabeth Digia's role at the current company?

Elizabeth Digia's current role is Client Services Manager at SmartDNA | Customer Service Professional and Project Manager |Skilled in Event Planning , Team Communication and Problem Solving.

What schools did Elizabeth Digia attend?

Elizabeth Digia attended Niger Delta University.

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