Managing daily shop activities such as cleaning, beverage and food service, ensuring the highest quality standards are metConducting stock counts, placing orders, and ensuring timely delivery of all required itemsLeading the hiring process, providing on-the-job training, and offering ongoing support to staff during shiftsUpdating food and beverage menus, conducting cost analysis for new items, and maintaining a fresh, cost-effective menu.Organizing and coordinating events within the shop to enhance customer engagementEnsuring all equipment is in perfect working order and troubleshooting any issues to maintain smooth operations

Providing barista support on any site from Restaurant AssociatesEnsuring the coffee is up to standards across the boardHelping the staff improve their skills by providing tips and answering any questions after the trainingHelping with any tasks required at the coffee bar such as cleaning, ensuring the displays are full and the disposables topped upWorking behind the coffee bar and leading the team during rush and quiet service timesAuditing coffee bars across all of our sitesProviding support with anything coffee related, before and after a new site has launchedAttending and working at any events related to our industry and to our company

Placing orders and maintaining stockTraining new staffMaking sure standards are met in food, drinks and cleanlinessMaking sure that the day to day records are up to dateCreate hot and cold drinks with speed, consistency and qualityServing hot and cold foodKeeping the shop clean and tidyPreparing orders for delivery services