- Responsible for overall operation of the company- Make strategic business decisions - Direct contact with partners and clients - Business development and strategic planning- Guarantee and make sure customer satisfaction

● Overall engineering team delivery efficiency in collaboration with multiple teams● Product development with big picture mindset quality and efficiency● Enhance live Apps (iOS & Android) and internal tool functionality, user experience (UI/UX), and performance● Improve go to market speed with top notch tech solutions and strategic planning● Research and development (Cost, Quality, and Time balance) - R&D● Quick decision making and multitasking achieving targets in an performance driven team environment

● Responsible for overall availability and operation of the high traffic e-commerce site● Optimization of data management and retrieval performance● Technical solutions to internal and new features with faster go to market strategies● Quick decision making multitasking to achieve targets● Monitoring and reporting of overall tech infrastructure and human resource performance

● Responsible for overall DevOps operations and maintenance process definition● Data source management and migration of infrastructure● Big Data cluster management and migration with IBM teams● Hadoop technology integration and migration of existing data sources● Lead and coach devops and development teams● Cloud solutions architecture and management with proactive monitoring

● Maintain high traffic enterprise E-Commerce sites with high availability of 99.9% uptime with cost efficiency● Setup DevOps support team, infrastructure tools, and internal tools with training (Won silver medal for service in US)● Intra team technology decision making with meticulous attention to detail for smooth delivery and operations● Cloud solutions architecture and management with proactive monitoring● Setup customer service Desk with direct tech support team which won Silver Medal for service in 2018

• Defining deployment protocols for the company and strict adherence to release acceptance and deployment process defined• Working with QA to ensure staging environment is near production like• Planning weekly tasks for deployment team and managing projects end to end with the team• Managing internal, staging, and production releases and resource planning for deployment and communication among relevant teams• Deployment automation and tool analysis to smoothen the deployment process (AWS Code-deploy, Hudson, NetFlix OSS)• Gate keeping for Staging and Production environments• Planning, setting up, and owning to manage the integrated build environment (Continuous Integration) • Integration of unit test with each component and enforce sonar violations in releases • Code-Red management and incident reporting; monthly publication of incident analysis• Ensure each of the Production and Staging servers have good server and application level alerts, with earlywarning systems• Weekly publish server health reports and proactively look and escalate potential server/application problems • Forecast production load growth and new requirements • Communication between teams in release planning and deployment

• Defining technical operation processes (V6 system migration process)• Building and maintaining client installation packages and POS disk images• Directly connecting with end users to provide level 2 and 3 technical support• Code-Red management, incident escalations and follow-ups• Visiting client sites in USA to provide training and troubleshooting purposes • Directly connecting with third party service providers to troubleshoot and resolve emergency situations• Training customer advocates and launch coordinators with system migration and maintenance tasks• Planning and managing issues reported and verification of production issue fixes• Strategic resource utilization to provide high quality service to customers• PA-DSS security compliance tweaks implementation at OS level (automation of password expirations management) • Daily verification of system health and alert system health

• Leading technology developments to fully satisfy client requirements in time within budget• Overseeing technical operations to provide required performance • Evaluate and manage Software/Hardware vendors and solutions to deliver the best services to clients • Undertaking strategic assessments to provide clients with the best out of the box solutions customized per requirements• Maintaining up-to-date knowledge and excellence in IT/Networking• Directly engaging in staff recruitment and training • Handling multiple projects with excellent resource management with an impressive time factor• Preparing technology profile and other essential business documents • Monitoring and understanding the abilities of each employee of the department, in order to better plan and manage company resources• Participating in advanced decision making and complex problem solving with excellent communication, leadership, and collaboration• Making direct contacts with industry leading system/device manufactures • Negotiating and finalizing business deals and building business partnerships

• Providing windows based packaging services • Undertaking strategic assessments in creating windows based installers• Utilizing high level, technology implementation while adhering to MSI best practices• Preparing installers in accordance with Windows logo certification (Windows 7, Vista, XP Server 2003)• Communicating directly with clients to address their applications installation requirements• Working closely with development teams of clients in the process of creating applications installers• Targeting x86 and x64 architectures of Windows 2003 Server, Windows 2008 Server and Windows 7• Implementing fully configurable, industry standard, database/Web server/Windows and Web services installations • Creating complex installations for multi-instance implementation • Using custom actions to finely implement product requirements • Ensuring product works on multiple configurations of OS architecture, versions and service packs, and related product technologies • Advising client of best practices and compliance needs in product, packaging and deployment for varied systems, per their market needs • Providing comprehensive test matrix, knowledge transfer and guidance to client QA

• Enhancing an RF location and visualization application• Designing and Developing Visual RF 3D navigation user interface in Flash ActionScript 2• Designing software according to MVC architecture• Automation of OS installation on Virtual machines using XEN packages and python scripting in Linux/Unix servers• Developing new features for Visual RF application using ActionScript 2.0, Actionscript 3.0, and Flex• Developing back end tools and development tools in JAVA and Python• Developing test plans for enterprise application (Airwave Management Platform)• Translating ActionScript 2 objects to ActionScript 3• Finalizing and testing the enterprise software for release • Defining future requirements for enterprise application• Practicing agile development methodology• Maintaining the Access Point lab

• Maintenance of Stock keeping data base at the CSM bookstore.• Cash register operations and Customer Support.• Merchandise Pricing, arranging and re-stocking the store. • Front desk tasks and special program assistance, phone call support.

• Maintaining PC based computers in the student lab, hardware/software installation, and network support.• Assisting students with their computer related issues and JAVA programming language issues.• Experience in office equipment handling including printers, photo copiers, etc.