Thomas Ieracitano Email & Phone Number

I help dealers become more profitable by improving their internet Sales process for both Variable and Fixed departments. Plus, I enjoy helping my friends in the Car Business by listening first, analyzing their unique business challenges, processes , offering advise, coaching and training, possibly lower acquisition costs and enhance the customer experience in each department.My focus is on Automobile Dealerships, listening to their struggles in their Sales and Service Departments. Then providing solutions with proven Results, building a reputation by answering my phone and providing no-nonsense solutions, while creating life long relationships.I work with Automotive Dealerships at both the Store and at the Dealer Group level to leverage the power of technology in order to increase profits and ROI. I listen first to identify the area’s of opporunity, then provide coaching, training or solutions. This is my super power and I look forward to speaking with you.

Austin, Texas, Us

My focus was on Automobile Dealerships nationwide, listening to their struggles in their Sales and Service Departments. Then providing solutions with proven Results, building a reputation by answering my phone and providing no-nonsense solutions. While creating life long relationships.I work with Automotive Dealerships at both the Store and at the Dealer Group level to leverage the power of technology in order to increase profits and ROI. As part of the accounts I have the pleasure to work with are Five Star Automotive, Greenway Automotive Group, Hendrick Automotive Group and AMSI (Terry Taylor), Grainger Family of Dealerships just to name a few.I listen first to identify the area’s of opporunity, then provide coaching, training or solutions. This is my super power and I look forward to speaking with you.

Austin, Texas, Us

Driving Traffic to Showrooms and Service Drives!* Leading and supporting management teams to provide a seamless experience for our dealer customers* Manage the lead follow up process to drive in appointments to dealerships* Consultant with Dealership Partners to Manage, monitor and respond to all showroom, phone and internet leads to ensure the team is properly handling opportunities * Lead the team to exceed expectations for inbound and outbound calls, emails and text messages* Closely monitor lead statistics and closing rates * Work closely with sales managers on customer feedback to effectively make changes for a better online experience * Responsible for the training and development of your team every day

Austin, Texas, Us

I visited hundreds of Automotive Dealerships across the nation implemeting Sales and Service processes to align with CRM Software procedures. I met with Dealer Principals, Owners, General Managers, Sales and Service Managers and Directors in order to match how they conducted their day to day operations in order to maximize ROI.This enabled Automotive Dealerships to leverage the power of technology in order to increase profits and ROI.I accomplish this by listening to our customer, the Dealer, implementing proven systems and processes which create/build Customer Relationships with eLead Products and Services.

Us

Its all about driving traffic to your website, getting the customer engaged, setting the appointment, expectations and closing the sale.Remove resistance, remove the obstacles and Sell Cars!Brand development, web site traffic growth, web site UI and digital advertising. Brought together multiple franchises, DMS systems, websites, vehicle inventory marketing and developed a brand strategy via online systems.Responsibilities included:* Leading and supporting the lead management teams to provide a seamless experience for our customers * Manage the lead follow up process to drive in appointments * Manage, monitor and respond to all phone and internet leads to ensure the team is properly handling opportunities * Lead the team to exceed expectations for inbound and outbound calls, emails and text messages * Closely monitor lead statistics and closing rates * Manage live chat *Work closely with sales people and managers/appraisers on customer feedback to effectively make changes for a better online experience * Responsible for the training and development of the team

Increased Sales and Service by what I call 'Blocking and Tackling', daily, weekly training as well as one on one training with people.Responsibilities included:* Leading and supporting the lead management teams to provide a seamless experience for our customers * Manage the lead follow up process to drive in appointments * Manage, monitor and respond to all phone and internet leads to ensure the team is properly handling opportunities * Lead the team to exceed expectations for inbound and outbound calls, emails and text messages * Closely monitor lead statistics and closing rates * Manage live chat *Work closely with sales people and managers/appraisers on customer feedback to effectively make changes for a better online experience * Responsible for the training and development of the team

Recruit, Mentor, Train and Manage an office of over 100 + Realtors and office staff.

Negotiate, close transactions and supervise assistant Sales /Business Managers.Recruiting and training of both sales and management personnel in both formal (classroom) and informal (one on one) sessions include the creation of training material. • These efforts increased Net Revenue of over 25% in 90 days or less. • Inventory control of both new & used vehicles and maintained a 30-60 day turnover. • Evaluate Used Vehicle Trades and supervised the reconditioning process and end result. • Negotiate and close transactions which increased net revenue by 22% - 30%. • Also supervising and mentoring junior Sales Managers and/or Finance Managers.

Dearborn, Michigan, Us

Ford Motor Company Business Development Manager, Dealer Account Manager, Corporate Trainer, Assistant Branch Manager • Serviced more than 70 Dealerships throughout Central Florida to identify Overlooked profit centersresulting in an average of $500,000 in recaptured revenue.• managed dealership portfolios and mortgage loans in excess of $20 Billion dollars.• As a result, Product sales increased by 27%, attributed by periodic training for the Sales, Service and Administrative departments. • Facilitator for a minimum of 14 Sales Meetings, Training/Workshop Seminars monthly. • Boot Camps, Seminars and Workshops for Sales Managers, Finance Managers, Salespeople, and Service Writers were held to increase productivity, customer service and profits. Including the planning and orchestration of these events and creation of training material for both student and facilitator. • Participate in Dealer Financial Analysis (P & L Analysis) and Recommendation.

Fort Lauderdale, Fl, Us

Ba, Business Administration - Marketing Major

Digital Marketing, Crm, Inventory Management

Public Speaking

Sales, Business, Management, Marketing, And Related Support Services

Scrum Master Certification, Computer Software And Media Applications

Education record

Certified Scrummaster Certificate Csm, Information Technology Project Management