Gloria Leung Email & Phone Number

Miami, Florida, Us

Langford, Ca

From concept to development, responsible for innovation, product management, gathering project/ business requirements, research, design thinking, marketing and communication strategy, data-driven, human-centred UX design and strategy, UI design and product implementation, client support, and building support teams. Facilitate design process, present and iterate design solutions. Craft, pitch and validate long-term design strategies. Use agile methodologies to project manage complex, corporate systems to continually iterate and evolve designs.

London, Ontario, Ca

Gather and define stakeholder requirements; identify gaps and deliver objectives, manage iteration design process for new and existing products, and estimate resource needs and timelines. Design lead impactful teams and projects including SaaS applications. With an iterative approach, develop and design effective UI and UX design solutions. Conduct design exercises, and develop wireframes and interactive prototypes; creating high fidelity mockups. Conduct UX research, synthesize data and provide insight and analytic reports. Participate in peer reviews, and provide constructive design/ UX feedback. Collaborate with cross-functional teams of product directors, managers, designers and developers to build MVPs in an agile environment. Mentor and lead other designers on the team.

Victoria, Bc, Ca

Design lead of marcom assets across multi-channel campaigns for large global luxury automotive brands BMW, Volkswagen, Alfa Romeo, Audi and Maserati to local hospitality brands Villa Eyrie Resort, Alpina Restaurant, Senna Restaurant & Lounge and Cowichan River Lodge. Developed brand identity and design strategy for corporate brand using UX design and research methodologies to deliver meaningful, positive user experiences across a collection of luxury products and brands.

Toronto, Ontario, Ca

Responsible for creative strategy, research, planning and direction, web production, training and technical support for all regional digital web initiatives and projects. Worked collaboratively across departments to include producers, journalists, web devs, designers, technicians, communication officers and other internal stakeholders. Using Agile methodologies, responsible for user experience and interaction design, development and maintenance of web-based applications. Gathered qualitative and quantitative data using UX research and design methodologies such as usability testing, online surveys, phone interviews, monthly website feedback reports, web metrics analysis and competitor analysis. With stakeholders and developers, defined project scope, analyzed data and validated requests. Design deliverables included specifications, documentation, wireframes, prototypes, templates, storyboards, mockups, UI design and web graphics.

Langford, Ca

Responsible for lead generation, project management, defining scope of all multimedia projects. Deliver design strategy and produce all visual assets as well interactive products such as websites and cd-roms.

Gatineau, Qc, Ca

• Assigned as Electoral Poll Supervisor at polling stations in Vancouver’s Chinatown for federal and provincial elections. Responsibilities include Cantonese translation; supervising and managing scrutineers and the electoral poll team.• Assigned as Special Ballots Officer to assist with administration and collection of special ballots at long-term care facilities

Paris, Fr

• Conducted consumer, marketing and political surveys over the phone. Performance was measured by the quality and quantitative answers were provided by participants in a timely manner and by the total number of surveys completed per shift. • As a top performer, due to high completion rate within an allotted time frame, was frequently requested to work overtime to conduct additional surveys until the quota was filled. Was rewarded the opportunity to recruit participants over the phone for focus groups as well as assist with conducting focus groups.

Ottawa, Ontario, Ca

• Collected census data in some of Vancouver’s most challenging neighbourhood. Assigned areas had high percentage of homeless and transient people as well as those with mental health problems. Used a human-centred approach clear, concise communication along with great empathy and patience to gain trust in order to conduct long-form surveys until the quota for the geographic area was completed.• Upon successful census data gathered for the Downtown Eastside, was assigned to the Granville South and the Musqueam Indian Reserve to help fill the quota required to gather sufficient census data for those areas. In the Granville South area, was faced with many absentee residents as well as many residents who were unaware of the purpose of our visit and the value of census data. The Musqueam Indian Reserve required a great deal of trust and respect for their land and people before entry was permitted onto their reserve. Achieved successful quotas by applying effective trust-building skills using empathy and effective listening skills along with transparent, easy to understand communication to help them understand the important role they played in gathering census data.

Bfa, Music Composition

High School Diploma With Honours, High School/Secondary Diplomas And Certificates