Vipul Patel Email & Phone Number

Pune, Maharashtra, India

As the Founder and CEO of The Lead Stock, I spearheaded the establishment and growth of a market research and public opinion polling firm, providing strategic leadership and vision. My responsibilities include:Strategic Leadership: Developed and executed long-term business strategies to achieve growth and operational excellence, leading the company to become a recognized micro-enterprise in the market research sector.Business Development: Identified new business opportunities and built strong partnerships, driving revenue growth and expanding the client base across various industries.Operational Management: Oversaw daily operations, ensuring the effective management of resources, compliance with regulations, and the delivery of high-quality services to clients.Team Leadership: Recruited, mentored, and led a multidisciplinary team, fostering a culture of innovation, collaboration, and continuous improvement.Client Relations: Established and maintained strong relationships with clients, understanding their needs and providing tailored market research solutions to support their business objectives.Financial Oversight: Managed the financial health of the company, including budgeting, forecasting, and financial reporting, ensuring sustainable growth and profitability.Market Positioning: Positioned The Lead Stock as a key player in the market research industry, leveraging data-driven insights and innovative methodologies to deliver actionable results for clients.Under my leadership, The Lead Stock has grown into a trusted partner for businesses seeking to gain a competitive edge through informed decision-making.

Pune, Maharashtra, India

Company Overview:Offshorewave Private Limited is a leading provider of staffing solutions and on-payroll hiring services for clients across various industries. Our mission is to connect businesses with top talent while ensuring seamless operational efficiency.Key Responsibilities:» Operational Strategy: Developed and implemented operational strategies to optimize the staffing process, ensuring alignment with client needs and business goals.» Team Management: Led and managed cross-functional teams, overseeing daily operations to ensure smooth execution of client contracts and service delivery.» Client Relations: Managed relationships with key clients, serving as the primary point of contact for all operational matters and ensuring high levels of client satisfaction.» Process Improvement: Identified areas for process enhancement and implemented best practices to improve efficiency, reduce costs, and increase overall productivity.» Data Analysis: Analyzed operational data and performance metrics to drive decision-making and identify opportunities for growth and improvement.» Compliance: Ensured all operations complied with relevant regulations and company policies, maintaining the highest standards of quality and integrity.» Reporting: Prepared and presented regular reports on operational performance to senior management, providing insights and recommendations for continuous improvement.Achievements:ꝙ Successfully managed 3 client contracts, leading to a 65% increase in client retention.ꝙ Streamlined operational processes, reducing turnaround time by 76%.ꝙ Played a key role in expanding the company's service offerings, contributing to a 32% growth in revenue.

Pune, Maharashtra, India

As a Team Manager at S2W Media, I led a dynamic team focused on delivering high-quality B2B lead generation solutions for sales and marketing organizations across the globe. My responsibilities included:Team Leadership & Development: Managed and mentored a team of professionals, ensuring consistent performance and growth. Conducted regular training sessions to enhance team skills in B2B lead generation and client management.Client Strategy & Engagement: Collaborated closely with clients to understand their specific needs and customize revenue-driving strategies, from top-of-funnel content syndication to advanced BANT opt-in campaigns.Campaign Execution: Oversaw the execution of lead generation campaigns, ensuring high standards of quality and timely delivery. Utilized data-driven insights to optimize campaigns and meet client objectives.Process Improvement: Implemented best practices and process improvements that increased team efficiency and client satisfaction. Regularly reviewed and refined workflows to enhance productivity.Cross-functional Collaboration: Worked with cross-functional teams, including sales, marketing, and product development, to align strategies and ensure seamless delivery of services.Performance Reporting: Provided detailed performance reports to both clients and internal stakeholders, highlighting key metrics, successes, and areas for improvement.Through these efforts, I played a pivotal role in supporting S2W Media’s mission to provide innovative and customized lead generation solutions, contributing to the company's growth and success in the global market.

Pune, Maharashtra, India

As a Junior Managing Consultant at Ziff Davis Performance Marketing (ZDPM), I played a key role in driving B2B tech performance marketing initiatives and managing a dynamic team of 15-20 associates. My responsibilities included:Team Management & Development: Led a team of associates, focusing on enhancing their skill sets to meet evolving business requirements. Managed resource allocation, forecasting, and attrition/retention strategies to ensure optimal team performance.Operational Oversight: Conducted regular performance analysis at the team level, identifying areas for improvement and implementing strategies to optimize growth. Managed daily operations, including call monitoring, coaching, and feedback to drive continuous improvement.Training & Coaching: Provided comprehensive training and development programs for staff, ensuring they were equipped with the necessary skills to excel in their roles. Organized motivational activities and team outings to foster a positive work environment.Client Interaction & Quality Management: Engaged with clients to understand their needs and ensured the delivery of high-quality service. Oversaw quality checks, job title mapping, and production targets, ensuring the team's output met industry standards.Demand Generation Strategy: Designed and executed demand generation strategies, integrating various tactics and tools to drive business growth. Led the planning and execution of lead generation goals, forecasting, and measuring overall results for both inside and on-shore sales teams.Campaign Management: Managed a range of campaigns including voice profiling, lead generation, appointment setting, and data campaigns. Focused on achieving daily, weekly, and monthly performance goals, contributing to the company's revenue targets.This role allowed me to hone my leadership skills and develop a deep understanding of B2B tech performance marketing, positioning me as a key contributor to ZDPM's success.

Pune, Maharashtra, India

• Doing research for United States, Canada, Mexico, Brazil, Italy, France and APAC Countries (Singapore, Thailand, Indonesia, Japan, Malaysia, Philippines, Australia, New Zealand) clients. Understanding the market. Identifying and categorizing the right contacts for target market for different services, software and applications.• Handled all the standard Market Research procedures with great consistency and outstanding results in terms of Qualitative & Quantitative research Methodologies.• Constructing a bespoke CRM database, sourcing the relevant start data, adding to this intelligent-rich resource and refreshing and updating it continually to ensure it's both relevant and reliable for other marketing activities in the organization.• Building mutual relationship of understanding and ethical work opportunities between company and clients.• Market study,understanding business with good analytical skills and great grasp over consumer research.• The in-depth market assessment for individual MICRO and MACRO markets.• Telemarketing: Generate highly qualified, targeted leads and actionable Market Intelligence.• Lead Generation.• Account Profiling: Using a combination of Online and telephonic research techniques to gather desired account intelligence.• Proficient in LinkedIn, Factiva, Google, Yahoo, insideview, ZoomInfo, Lead Ferrett, Manta, Salesfuel etc.• Specialties: Global IT Market Research, Company profiling, Database generation, Competitor Analysis, Newsletter writing, Survey Reports.

Pune, Maharashtra, India

• Doing research for United States, Canada, Mexico, Brazil, Italy, France and APAC Countries (Singapore, Thailand, Indonesia, Japan, Malaysia, Philippines, Australia, New Zealand) clients. Understanding the market. Identifying and categorizing the right contacts for target market for different services, software and applications.• Handled all the standard Market Research procedures with great consistency and outstanding results in terms of Qualitative & Quantitative research Methodologies.• Constructing a bespoke CRM database, sourcing the relevant start data, adding to this intelligent-rich resource and refreshing and updating it continually to ensure it's both relevant and reliable for other marketing activities in the organization.• Building mutual relationship of understanding and ethical work opportunities between company and clients.• Market study,understanding business with good analytical skills and great grasp over consumer research.• The in-depth market assessment for individual MICRO and MACRO markets.• Telemarketing: Generate highly qualified, targeted leads and actionable Market Intelligence.• Lead Generation and Appointment setting.• Promotions, marketing and selling of products.• Account Profiling: Using a combination of Online and telephonic research techniques to gather desired account intelligence.• Generating confirmed appointments which will be converted into qualified business opportunities for field sales through the knowledge of marketing, branding, communications and consultancy.• Proficient in LinkedIn, Factiva, Google, Yahoo, insideview, ZoomInfo, Lead Ferrett, Manta, Salesfuel etc.• Specialties: Global IT Market Research, Company profiling, Database generation, Competitor Analysis, Newsletter writing, Survey Reports.

Pune, Maharashtra, India

Role Purpose:1. The incumbent is expected to publish daily/weekly/monthly reports in a pre-defined format and frequency.2. The distribution list of the reports is as per process requirements and is communicated to the executive by the reporting managerTypical Outputs:· Accurate and timely reports to be published.· To keep the report data bank ready for any requests received from time to time.· Reports/dashboard generation / Publishing– Daily / Weekly / Monthly· Coordinating with Operations and other support groups· Measures performance against set KPIs(key performance indicator)· Provides insight on highlights /challenges as input for course correction· Continuous engagement with internal customers – Call Centre Operations team – to identify analysis requirements, identify process gaps and provide regular reports to improve the performance.

Pune Area, India

Pune, Maharashtra, India

Role Purpose:- Provide customer support via web chat services , and resolve all customer issues with exception customer service skillsKey Accountabilities:--Customer service measure via Net promoter score and C Sat, along with efficiencies i.e. handling time and quality-Internal and External CSAT-Customer Interaction-needs to be a Team Player-Suggest process improvements, etc.Essential:--Excellent customer care skills.-A passion for delivering high quality customer service and delighting our customers at all times-Excellent communication and interpersonal skills-Initiative and ability to get on and work.-Numerically/ technically mindedDesired:--Excellent knowledge of Vodafone’s various products and services-Excellent PC Skills

Bachelor Of Computer Applications, Information Technology

Diploma, Computer Engineering, First Class

Secondary School Certificate, Secondary Education And Teaching